Time to redefine “engagement”?
What does ’employee engagement’ really mean? And is that enough to drive the results we need?
Case Study: Emotional Intelligence for People-First Leadership at FedEx Express
What happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making.
Case: Safety & Quality in Chemical Manufacturing
A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents. The project focused moving away...
Emotional Intelligence and Collaboration in Health Care
Collaboration has emerged as a critical “doorway” to positive outcomes in healthcare, but without emotional intelligence it’s nearly impossible to change from the old model — a little neuroscience shows why.
Don’t Settle for Happiness: Make Life Worth Living
How do you increase happiness, and is that a useful goal? What do we mean by happiness anyway? Using emotional intelligence we can go from ‘happy’ to ‘thriving.’
Healthy Classrooms, Emotional Intelligence, and Brain Research
Research shows social emotional learning improves classroom performance. How does it work & what does brain research show about emotion in learning?
Solving the Biggest Problems: Daniel Shapiro on Emotional Intelligence and Negotiation
How to effectively resolve conflict? “Emotional intelligence is essential,” says Daniel Shapiro, Harvard International Negotiation Program.
How Should Educators Respond to Tragic Events?
How should educators respond to tragic events that enter our classrooms and schools? I was reading a blog post this morning that made me think about this question. The author, a 7th grade teacher in Boston, received emails from her students asking if they could change...Three Traps for Teaching EQ, Especially for Teens
Recently a student told me that she dreads the “SEL” class in her school because, “the teacher is so fake.” There are three key traps that lead to this kind of failure in social emotional learning, and some simple-but-challenging solutions to find a balance in inquiry, planning, and power.
Case: Stress, EQ, and Performance in Healthcare
by Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini Publication Date: Feb 25, 2008 A press release and a powerpoint are available to accompany this paper, as well as a PDF version. Abstract As in many fields, healthcare is a complex and...
The Way You Are
Is there a way to be unconditionally loving, and also to hold high expectations? As parents, can we love our kids “as they are” AND help them be better?
The Paradox of Giving Yourself
It may seem like a paradox, but people who focus on giving feel and do better… and so do businesses.
Sociograms: Mapping the Emotional Dynamics of a Classroom
A sociogram is a useful tool for educators who want objective data on a classroom’s social dynamics – here’s how they work.
Feel the Power: Flexing EQ
The use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?
Are We Wired for Empathy?
The neuroscience of empathy is fascinating and offers practical lessons for leadership and life. Our brains are wired for social connection through Mirror Neurons, which cause us to experience what we perceive.
Case- EQ at Shell Asia: Enduring Boost for Teamwork
To support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program. Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.
Research Case: Six Seconds’ Self-Science Curriculum
This study examines the relationship between social-emotional instruction and academic competencies of motivation and goal setting, critical thinking and problem solving, collaboration and leadership, and agility and adaptability. The researcher embedded a...
Physiology of Emotion, Exercise, and Change
I was recently talking to a group about the fact that we can choose how we feel. “But didn’t you say emotions are an automatic biological response?” Yes, in fact, I did… but don’t we have choice about our biology? I remember years ago...Addressing 21st Century Issues with Emotional Intelligence: A conversation with Daniel Goleman and The Six Seconds EQ Network
Daniel Goleman has been enthusiastically spreading the word about EQ since his landmark book Emotional Intelligence was published in 1995. He continues to write prolifically on the subject including a business-focused book titled Primal Leadership, and his most recent...
How to Choose an Emotional Intelligence Test: A Beginner’s Guide
Which emotional intelligence test is best? It depends on your needs and goals; here is an objective-ish review of leading tools with links for more information.
Case Study: EQ in the Navy and Marine Corps
In an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation. Background: The US military continues...
Emotional Intelligence: A Key to Positive Change
In this speech, Six Seconds’ Chairman Karen McCown shares the definition, process, and purpose of teaching emotional intelligence. Karen founded the renown Nueva School in 1967 as a laboratory for integrating academic and emotional development for gifted children (it went on to win two Federal Blue Ribbon Awards for Excellence in Education).
Leadership & Emotional Intelligence in Middle East
How important is emotional intelligence in a hard-driving business environment of the UAE? A study with leaders at Dubai Knowledge Village says: EQ is essential.
Exercise or Die? Emotional Intelligence and Health
For the past 20 years, my most rigorous exercise has been carrying my laptop around the world. Still, when I went to the doctor for a checkup (finally), I was surprised and dismayed by my blood pressure. [This article was first published 12/21/2005 — the good...
Right Speech by Eknath Easwaran
Karen McCown, Six Seconds’ Founder, handed this article to me several years ago. It’s stuck with me as a powerful set of guidelines for being impeccable with words. The children, Patty and I have discussed the “three gatekeepers” often over the...- Gaining on It: How You Can Make Impact Every Day Using Emotional Intelligence for Mental Health Awareness Month
- Emotional Intelligence for Positive Mental Health: From Surviving to Flourishing
- Leading Kindness: When College Students Practice EQ in Service of Others, Their Own Emotional Intelligence Increases
- Turn Up Your Sparkle: How Authenticity Can Be Your Greatest Asset
- Emotions Travel in Packs: What Your Feelings Are Really Trying to Tell You (The Emotion Constellation Map)
- Should I Stay or Should I Go? Understanding Your Emotional Needs
