In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
We all need a good listening ear sometimes. But how do we get it when it isn’t offered? Here are three phrases to communicate the need for empathy with others. Try them out!
This Valentine’s Day, give your lover, spouse, or best friend what they really deserve: Your undivided attention. Empathy means listening without fixing, talking about your stories, or wondering what will happen next on your favorite TV show. Learn how to be more empathetic with this post.
Igniting others’ motivation to change – or our own – can be a difficult task. Motivational interviewing is a way of talking about change that ignites intrinsic motivation.
Who would you be if you accepted yourself? In this last post about perfectionism, you will explore a tangible, research-backed exercise for increasing self-compassion. Take a moment to give to yourself today.
How do you use emotional intelligence to fuel lasting motivation? The Motivation Iceberg is a simple, clear model for understanding how to motivate on a deeper level than free lunches, bonuses and other perks.
Perfectionism is the excessive fear of making mistakes. This week, I invite you to pay attention to how perfectionism, or the fear of making mistakes, shows up in your life.
No one loves making mistakes, but some of us are more afraid of making a mistake than others. If you are one of these people, take a mindful moment to better understand where your fear comes from.
Empathy is lending our hearts, minds, and souls to others, but how can we give this to ourselves, too? This week’s Illuminate challenges us to indulge a bit by asking ourselves one simple question to unlock our heart’s deepest desires.
Emotional intelligence is peeking beneath the surface of an emotion (even anger!) to understand the vulnerability and pain from which the emotion explodes. This Illuminate offers a concrete step for practicing compassion with others whose behaviors cause pain and hurt.
When Six Seconds adopted the vision to reach a billion people by 2039, we faced some challenging choices. Here’s how we made the decision, and what’s happened as a result.