Happy 80th Birthday Anabel!

Happy 80th Birthday Anabel!

Happy Birthday Anabel Jensen! Here are wishes from the Six Seconds community on your 80th birthday, and how we’re inspired by your work and commitment to EQ.

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The Amadori Case: Supplying McDonalds – Organizational Engagement, 
Emotional Intelligence and Performance

The Amadori Case: Supplying McDonalds – Organizational Engagement, 
Emotional Intelligence and Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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