Identifying the Hidden Drivers of Success in Hospitality
A study of hotels in the US and Caribbean reveals key insights on the role of emotional intelligence in early career hospitality success.
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Case Studies
Access real-world cases to see how emotional intelligence creates measurable, meaningful ROI. How are businesses, schools, agencies and others using EQ to improve results?
Transforming Team Culture in Big Pharma
A leadership team on the brink of collapse uses EQ assessments, coaching and training to transform internal dynamics – with remarkable results.
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Leveraging Emotional Intelligence for Performance at Shell
To increase collaboration, Shell built a custom emotional intelligence leadership program consisting of assessments, training, and one-on-one coaching.
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Growing Crucial Emotional Intelligence Skills in Graduate School
At a major university in the southwestern US, this pilot case study explored the impact of supplementing the traditional school counseling master’s program curriculum with social emotional learning lessons – with remarkable results.
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Measuring Emotional Intelligence and Life Success for Pro Athletes
A study of retired NFL players finds a massive correlation between emotional intelligence skills and life success.
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Analyzing Sales Performance and Emotional Intelligence at Amadori
A multi-year study revealed the relationship between EQ and sales performance and identified the top EQ skills fueling the success of its leading salespeople.
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Diving Deep Into Social Emotional Learning with Doroob
Innovative scuba diving program in Saudi Arabia sets the context for kids to learn empathy, practice teamwork, and develop crucial emotional intelligence skills.
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Equipping Team Members to Provide World-Class Care at Hamad Medical Corporation
HMC teaches the social emotional skills that fuel a thriving culture for team members and patients.
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Maintaining People-First Leadership at Quad Graphics
How does emotional intelligence training fit in a fast-paced, industrial setting? At Quad Graphics, it’s how leadership stays committed to the company’s founding values.
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Increasing Pro-Social Behaviour Among Struggling Adolescents
Emotional intelligence skills help struggling 18-24 year olds find purpose, motivation in data-driven, innovative program.
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Increasing Sales 28% with Emotional Intelligence
A nation-wide insurance company uses EQ to shift culture for a 28% year-on-year increase in sales.
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Enhancing Leadership at International Finance Corporation
High potential leaders learned practical emotional intelligence skills to work effectively across geographic, cultural, and organizational boundaries.
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Taking Social Emotional Learning Outdoor with Dragonfly
They trek the Himalaya, study mangroves in Malaysia, and build schools in Bali. They are students at Dragonfly’s outdoor education program and they are doing more than having adventures; they are learning social and emotional skills that will last a lifetime.
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Empowering Women Leaders with Emotional Intelligence
Does emotional intelligence matter for women leaders? New case study shows why and how.
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Revealing an Epidemic of Adolescent Disengagement
Study across 20 middle schools shows the need for SEL interventions, per research paper at AERA.
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Improving Management, Engagement & Performance at Amadori
This three-year case study at Amadori shows the link between EQ, managerial effectiveness, and plant performance.
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Creating a Culture of Safety at Specialty Chemical Plant
A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement, which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents.
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Transforming Climate for Sales at UCB
Equip managers with EQ skills to change a team’s climate, and ultimately, the client experience.
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Doubling Engagement to Increase Plant Performance
In the midst of crisis, Komatsu create readiness for change while increasing performance.
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Accelerating Leadership Development with Emotional Intelligence
Excelitas Technologies doubles the number of high-performing leaders across global regions.
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Doubling the Number of Highly Engaged Managers
Siemens Healthineers’ executive team in Brazil fuels engagement for effective teamwork – even in a difficult VUCA environment.
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Strengthening HSBC Team Relationships with EQ
How do quantitative, analytical bankers become more effective at building strong relationships? Case: HSBC, Singapore
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Scaling Leadership Capacity at FedEx
Build the foundation for success in a fast-paced, task-focused environment.
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Empowering Emerging Leaders for Results at Vega Energy
Leverage emotional intelligence to build the succession pipeline, increase engagement, and look toward the future.
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Increasing Medical Students’ Stress Resilience at Shirley Ryan AbilityLab
Build the capacity to manage stress and avoid burnout, even in the high pressure of medical school.
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Building Capacity for Change and Complexity at US Navy & Marines
Initiative creates a 43% increase in participants’ readiness to cope with the complexities of organizational transformation.
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Revitalizing Company Culture at Westcomm Pump
Facing a crisis of morale, engagement and productivity, Westcomm decides to invest in emotionally intelligent leadership.
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Growing a Sustainable Model of Performance at Servrx
Navigate massive growth and equip startups with EQ skills to build a strong performance culture.
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Creating a New Culture at Sheraton
Improve customer service & retention, and reverse declining sales, with a shared EQ culture.
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Building Exceptional Teams Across Industries
EQ coaching increase team engagement for a 90% performance gain. Lessons from four cases by Greengrass Consulting in the United Kingdom.
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Providing Exceptional Customer Service at Restaurant Sunndays
Restaurant in Valkenburg, Netherlands fuels customer loyalty and satisfaction by training staff in essential EQ skills.
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Putting the Care Back in Healthcare Training
In a multiyear study, Liberty University measures key capacities for thriving in medical school.
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Boosting Academic Learning with SEL Curriculum
A third-grade classroom in Silicon Valley Elementary School implements Self-Science and sees a 25% boost to academics.
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Measuring Students’ Growing Self-Awareness
A high school in Kentucky, USA uses the SEI-YV to create an evidence-based approach to SEL at a high school in Kentucky, USA.
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