How to Lead People in a VUCA World: Siemens Case
How did an EQ intervention create a 139% increase in the number of highly engaged managers and a 46% increase in engagement scores overall in a (VUCA) context?
Read MoreCategory: EQ Business
Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.
Emotional Intelligence in the Workplace: Taking the Risk to Talk Emotions In Tech
Tombola is no stranger to versatility. And their latest move – to invest in emotional intelligence in the workplace – shows they are on the cutting edge once again.
Read MoreCase Study: Connected Leadership for Performance
Case Study: Developing leadership to improve relationships and accelerate change is a key goal in many organizations, so what’s the secret that helped 73% of leaders in this global tech company measurably improve?
Read MoreNew Research on Coaching with EQ: Insight & Purpose
A new journal article articulates the role of emotional intelligence in coaching. The link is powerful.
Read MoreCareerLink Case Study: A New Organisational Culture
Case Study to introduce a new organisational culture with comprehensive training driven by individual assessment data and insight generates positive results
Read MoreLeveraging Talents for Performance: Case Study
Lara Williams of Momentum4 brings us this case study to see how EQ tools in action can deliver positive outcomes to leadership training.
Read MoreThree Key Strategies from Stephen MR Covey to Build Trust & Create Wellbeing
Trust is essential to wellbeing, but trust is declining. Stephen MR Covey, bestselling author of Speed of Trust, offers three powerful strategies for leaders, and everyone, to reverse this trend.
Read MoreHyundai Sets the Pace with Innovative Training
To reach their strategic objectives, Hyundai’s manufacturing team in Turkey identified a key need: Agility requires managers to build their creativity. To build those capabilities, here’s how Hayatın Ritmi, Six Seconds’ Partner in Turkey, is working with the company to leverage the emotional intelligence Brain Talents to set a context for innovation.
Read MoreNew research: 22x more likely to be high performing
What happens when organizations prioritize emotional intelligence development? New research shows a remarkable effect.
Read MoreThe Trust Revolution: 4 Powerful Strategies from Neuroeconomist Paul Zak
As trust in social institutions spirals down and people feel more isolated, is the social contract battered beyond repair? Neuroeconomist Paul Zak on the latest trust data and the implications for leaders.
Read MoreHow to Be a Great Leader: Harnessing the Power of Noble Goals
Want to know how to be a great leader? It all starts with knowing your purpose, your why. This article can help you find yours.
Read MoreThe Neuroscience of Trust: From the Brain to the Boardroom
Understanding the neuroscience of trust can help you develop healthy, trusting relationships at home and at work. Here’s how it works.
Read More3 Tips for Leaders to Increase Trust
Trust. That invisible force that makes things feel just right… and fuels teams & organizations to excel. Article, free slides & quiz on TRUST and how to get more.
Read MoreCase: Doubling Down on EQ Culture at ServRx
It’s “the classic problem” of a successful startup: The company was growing, but the culture was not. Here’s how they used EQ to double their employee engagement and increase net profit by 110%.
Read MoreCoaching with Computers? 3 Life-Changing Insights from the Neural Net
For emotional intelligence coaches, a new AI tool is helping them go deeper with clients. Find out how.
Read MoreEmotional Intelligence and Coaching – Infographic
What makes coaching so effective, and does emotional intelligence help? How? Here’s an infographic + free report with insights from 1138 coaches and coaching clients from 88 countries.
Read MoreHow to Understand People: Ask, Listen, and Get Real
Do you want to know how to understand people more easily? A starting point is a wide-spread lie we tell others — and ourselves. Here’s how to connect on a deeper level.
Read More20 Outstanding Books on Emotional Intelligence
Here’s a wonderful collection of books about emotional intelligence, including six key concepts for every parent to share with children (and books to do so!)
Read MoreNot just SMART goals, setting CLEAR goals for success
Have you been making lists each day but not making progress? Most goals are missing and essential component: emotional intelligence. Power up your goal setting with EQ. By adding the CLEAR method for setting goals to your SMART goals routine, you’ll boost your effectiveness. With CLEAR methodology you can use emotional intelligence in goal setting […]
Read MoreEQ in Italy: Meet Lorenzo Fariselli
What’s happening with emotional intelligence in Italy? Meet the leader of the Italian Emotional Intelligence Network, Lorenzo Fariselli.
Read MoreHow to Make Stressful Change Sticky: Focus & Reflection
Want to be successful in stressful change? Don’t lose focus, use stress to connect people & lock reflection into the process.
Read MoreQatar Airways: Removing the Stress of Travel
Emotional intelligence training for employees reduces stress at Qatar Airways, Six Seconds Preferred Partner We spoke with Kevin Herft, Manager Cabin Services Training, about the value of emotional intelligence for creating the world-class customer experience that is the hallmark of Qatar Airways. Why is there a need for EQ in Qatar Airways? Qatar Airways is […]
Read MoreHow to Vitalize Hiring with Emotional Intelligence
Best practices for hiring with emotional intelligence – attract, select, and onboard talent with EQ. There is now a range of practical EQ tools for hiring.
Read MoreStressed for Good: Surprising New Science about Stress
Stress kills… or does it? In the light of new neuroscience, maybe it’s time rethink stress – which might just save your life.
Read MoreCase: EQ Team in Big Pharma
In one of the world’s leading pharmaceutical companies, a Key Accounts team on the verge of collapse implements a six-month emotional intelligence program; EQ scores increase by 8.9% correlated with double-digit financial growth, high performance evaluations and multiple promotions.
Read MoreEQ Stories: Coaching a Career Change
EQ Stories are profiles of people whose lives have been helped by emotional intelligence and Six Seconds’ coaching model. This story is from Six Seconds’ Marilynn Jorgensen, Master Coach/ICF Trainer. Why is emotional intelligence coaching so powerful? “Bill” is a senior leader who needed EQ: ” I was moving up in my career and yet […]
Read MoreThe 4 Cs of Trust and How to Make Them More Visible
Want to increase your level of trust with someone? The first step to earning trust is to make sure that you are fully trustworthy – and also perceived that way. Check yourself against the 4Cs of trust.
Read MoreThe EQ and IQ Debate: Which Is Better? Honestly, It’s the Wrong Question.
After 100 years of research, there’s little agreement on the definition of intelligence or how to measure IQ. Yet Adam Grant insists cognitive skill trumps all, and “Emotional Intelligence Is Overrated.” His critique is wrong, but important.
Read MoreTalk About Great Leaders: Contexts for Performance
Research: What are the 3 key qualities that distinguish great leaders from good? What if you could “peek inside” the relationships of thousands of high performing leaders – what sets the best leaders apart?
Read MoreTime to redefine “engagement”?
What does ’employee engagement’ really mean? And is that enough to drive the results we need?
Read MoreCase Study: Emotional Intelligence for People-First Leadership at FedEx Express
What happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making.
Read MoreCase: Safety & Quality in Chemical Manufacturing
A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents. The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]
Read MoreEmotional Intelligence and Collaboration in Health Care
Collaboration has emerged as a critical “doorway” to positive outcomes in healthcare, but without emotional intelligence it’s nearly impossible to change from the old model — a little neuroscience shows why.
Read MoreSolving the Biggest Problems: Daniel Shapiro on Emotional Intelligence and Negotiation
How to effectively resolve conflict? “Emotional intelligence is essential,” says Daniel Shapiro, Harvard International Negotiation Program.
Read MoreCase: Stress, EQ, and Performance in Healthcare
by Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini Publication Date: Feb 25, 2008 A press release and a powerpoint are available to accompany this paper, as well as a PDF version. Abstract As in many fields, healthcare is a complex and stressful environment where interpersonal interactions are of paramount importance. This study finds that in […]
Read MoreThe Paradox of Giving Yourself
It may seem like a paradox, but people who focus on giving feel and do better… and so do businesses.
Read MoreFeel the Power: Flexing EQ
The use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?
Read MoreCase- EQ at Shell Asia: Enduring Boost for Teamwork
To support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program. Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.
Read MoreAddressing 21st Century Issues with Emotional Intelligence: A conversation with Daniel Goleman and The Six Seconds EQ Network
Read MoreCase Study: EQ in the Navy and Marine Corps
In an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation. Background: The US military continues to undergo significant change to address the changing global context. Just as many companies face the […]
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