EQ Business

Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.

The Future of Work (#30)

Companies are beginning to realize: We’re not “going back to normal” anytime soon… and employees are seeing that work from home has some benefits, but many costs. As leaders plan to develop the workforce for the future… what should employees be doing to be ready for the future?

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Increase Employee Engagement with EQ: Komatsu Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Daniel Goleman on The Neural Power of Leadership

Why do feelings matter to leaders? Interview with Daniel Goleman, author of Emotional Intelligence and Social Intelligence, on a new leadership imperative for optimizing human performance and the research that makes attention to feelings a bottom-line priority.

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Skills of high performing leaders? (#16)

People interested in EQ know that emotional intelligence is essential for leadership — but how, exactly, are they linked? We’ll unveil new research showing, for the first time, how specific EQ skills and leadership capabilities are linked… revealing a path to grow stronger leadership that WORKS in the current times.

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Three Essential Skills for High Performing Leaders

What are the links between emotional intelligence and leadership performance? New research shows 66% of the variation in scores on leadership outcomes are predicted by five key leadership drivers – and people with higher emotional intelligence are seven times as likely to earn high scores on these factors.

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Workplace Vitality Research: Trends in Leadership

What are the key challenges people face at work? How are organizations building the capacity to address these challenges? We began the study in 2007 (originally called the Workplace Issues Report) to understand how leaders were perceiving the people-side of their work — and the role emotional intelligence place in performance.

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Moment of Truth for Managers: Time to Change? (#15)

We are in a time of change – are managers ready?  Join Jeff Kinsley – Managing Director International Learning and Development at FedEx;  Princess Ayers-Stewart – Director, Diversity, Equity and Inclusion at REI; and Joshua Freedman – the CEO of Six Seconds, in powerful conversation to rethink the role  of the manager in today’s context. 

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Reversing the Epidemic of Doctor Burnout

What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.

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Case Study: EQ Declines During Medical School

Recent research at Liberty University finds that medical students’ emotional intelligence scores declined across the board during their training – even as a growing body of evidence points to the importance of EQ in modern healthcare.

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Amadori Case: Engagement, 
EQ & Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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Amadori Case Study II: Improving Sales Performance

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Lessons from Patagonia

What lessons can we learn from a pioneering company to build community and good business?  Here are six insights from Patagonia’s journey to create alignment and commitment to a shared purpose.

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Hyundai Sets the Pace with Innovative Training

To reach their strategic objectives, Hyundai’s manufacturing team in Turkey identified a key need: Agility requires managers to build their creativity. To build those capabilities, here’s how Hayatın Ritmi, Six Seconds’ Partner in Turkey, is working with the company to leverage the emotional intelligence Brain Talents to set a context for innovation.

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