Case: Stress, EQ, and Performance in Healthcare

Case: Stress, EQ, and Performance in Healthcare

…four competencies: Apply Consequential Thinking, Navigate Emotions, Engage Intrinsic Motivation, Exercise Optimism. The Self Direction area, called “Give Yourself,” includes Increase Empathy and Pursue Noble Goals. SPS – Stress & Performance Survey – This survey is based on the following six dimensions that are tied to job performance and life success. Perceived Stress (distress) Empathy Illness (stress related) Absenteeism Emotional volatility Qu…

Daniel Goleman on Emotions, Wellbeing & Mindfulness

Daniel Goleman on Emotions, Wellbeing & Mindfulness

…hree have to do with taking ownership. For example, one key competency is “Engage Intrinsic Motivation.” As shown in the graphic (right), people with higher scores on wellbeing are around twice as strong in this competency. This sense of autonomous self-control isn’t something we do just at a cognitive level; we also need to FEEL the ownership. As Goleman says, “When we talk about attention and regulating attention to create more choice, we’re als……“Ultimate wellbeing has nothing to do with what’s outside us,” says Daniel Goleman. What would happen if we could fully take charge of our own wellbeing… and what’s the neuroscience that will help make it so?…

The Complete System of Emotional Intelligence Tests – SEI

The Complete System of Emotional Intelligence Tests – SEI

…f purpose. He’s operating at a “head level.” The massive engines of Engage Intrinsic Motivation + Exercise Optimism might actually be running too fast, causing him to run people ragged — is it enough for him to be a sole star, or does he want a winning team? Based on the high PNG, we can leverage his vision to make a commitment to bringing others along. But for Hank, as for so many leaders, his first step is to increase the self-awareness. Until h……The Six Seconds Emotional Intelligence Assessment (SEI®)is the complete solution for EQ measurement and development. This suite of well validated, effective tests measure EQ and equip people with a framework for putting emotional intelligence into action….

Building Exceptional Teams Across Industries

Building Exceptional Teams Across Industries

…ress each team’s specific issues. Results: An average 20% increase in team engagement across the four teams, which fueled increases on 90% of team KPIs such as trust, motivation, and execution. Here is a graph of one team’s improvement over a 6-month period, including a doubling of the percent of Engaged employees: “It’s opened the door to us being more honest with each other – and that’s vital if we are going to deliver all of the things that we……EQ coaching increase team engagement for a 90% performance gain. Lessons from four cases by Greengrass Consulting in the United Kingdom….

Empowering Emerging Leaders for Results at Vega Energy

Empowering Emerging Leaders for Results at Vega Energy

…apability among its emerging leaders – and a dramatic increase in employee engagement throughout the company (% of engaged went from 19% to 41%, and % of disengaged dropped from 24% to just 9%) “I now have the vision to help people see the direction that the company is heading, why it is valuable and how they can play a role. I understand how to get everyone heading in the same direction… Situation Vega Energy Partners is a privately held company……Leverage emotional intelligence to build the succession pipeline, increase engagement, and look toward the future….

Creating a Culture of Safety at Specialty Chemical Plant

Creating a Culture of Safety at Specialty Chemical Plant

…aborative program focused on the Why, What, and How of increasing employee engagement for a culture of safety. Results: They experienced a dramatic increase in engagement, production quality, and safety, while transforming their workplace into a positive place to work. The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a clear understanding of the organizational climate and new management……A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement, which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents….

Putting the SDGs Into Action With EQ

Putting the SDGs Into Action With EQ

…re working to expand options, so keep adding ideas even if “impossible” 3. Engage Intrinsic Motivation   Looking at your list of options, which of those fuels you from the inside? Of course, work takes energy, but when work is aligned with purpose and your innate qualities and values, it can also GIVE you energy . Which idea comes closest to that? #GoBlue with EQ When leaders at Six Seconds followed the three steps above, we arrived at an “impossi……If you could teach millions of people and raise their awareness & ability to advance the SDGs, what would you choose to teach?…

Four Steps to A More Intentional Life

Four Steps to A More Intentional Life

…wants, needs, and intentions is paramount. Day employs a tool in order to Engage Intrinsic Motivation that has stuck with me in the months since our interview: her use of affirmations. While research on the effectiveness of affirmations has mixed reviews, Day’s affirmations are different than the ones used in the research in one important way: she has hand picked them for herself. She doesn’t use affirmations from a deck of cards or from the prom……A life coach shares her approach to practicing a life full of vision, meaning, and treasure hunts….

Learning & the Brain: Neuroscientist Immordino-Yang

Learning & the Brain: Neuroscientist Immordino-Yang

…ulations. These assessments are experientially-based and also connected to motivation and engagement. Many of our educational practices in traditional educational environments directly undermine a person’s development of a proclivity toward a curious mind state. A curious state is one in which you explore and notice, and follow what you’ve noticed… and try to play it out… and question yourself about whether or not you fully understand and apprecia……At a neurological level, how does the brain actually learn, and what’s the role of emotion? What’s the implication for education and training?…

EQ for C&U 22 – Emotional Intelligence in Colleges & Universities Virtual Conference

EQ for C&U 22 – Emotional Intelligence in Colleges & Universities Virtual Conference

…iving pulled me to work closely with children. Since 2013, I have actively engaged with children on their social and emotional learning, through school engagements, workshops, programs. I am also trained in Waldorf and IB (International Baccalaureate) pedagogy. Today I work closely with schools, educators and parents with the vision to build an emotionally intelligent community; the best gift we can give our children. Lee oversees the coordination……Emotional intelligence in colleges and universities – 2022 virtual conference. Wellbeing & Resilience | Equity & Belonging | Student Success…

Climate of Emotions 2020

Climate of Emotions 2020

…ing her interests in the areas of equity and justice through education and engagement with context and values. She serves as the Director of Olin’s Grand Challenges Scholars Program and the Director of the Babson-Olin-Wellesley Sustainability Certificate program, among many other internal and external engagements. After graduating from Harvard University with a B.A. in Dramatic Literature, Dr. Wood worked professionally in theater and wrote and re……Archive of 2020: Join young climate activists, scientists, and emotions experts from around the globe in Climate of Emotions: the free online conference about emotions, climate change, and youth….

Conducting, Supporting, & Disseminating EQ Research

Conducting, Supporting, & Disseminating EQ Research

…Research sheds light on the neuroscience of change. … Increase Employee Engagement with EQ: Komatsu Case Study (9/23/2020) by Six Seconds – Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%. … Learning & the Brain: Neuroscientist Imm……The progress and problems that define the Digital Era are the logical conclusion of 100 years dedicated to cognitive intelligence. What would emerge from 100 years dedicated to emotional intelligence?…

How to Practice Emotional Intelligence: Tips for Choice (updated for 2018)

How to Practice Emotional Intelligence: Tips for Choice (updated for 2018)

…and evaluate both the pragmatic and emotional components of the situation Engage Intrinsic Motivation: Strengthen the inner drive to move ahead in a useful way Exercise Optimism: Identify new opportunities and possibilities to invent additional solutions. Top 10 tips for choosing yourself from the global emotional intelligence network. What tools do you use to make more deliberate decisions? Click to tweet 1. Repeat after me: K, C, G The Six Seco……Want to know how to practice emotional intelligence? Here are 10 expert tips from our worldwide network to choose yourself more effectively….

Leadership

Leadership

…ing led to a remarkable turnaround. Siemens: Doubling the Number of Highly Engaged Managers → Siemens Healthineers’ executive team in Brazil fuels engagement for effective teamwork – even in a difficult VUCA environment. [et_pb_text content_tablet=” Build a better company with Six Seconds EQBiz. In times of uncertainty, you need emotional intelligence to support your people and create value. EQBiz delivers. We strengthen the people-side of perform……Equip your leaders with the emotional intelligence skills they need to thrive. Fuel employee engagement, retention and productivity….

Middle School Climate & Learning – AERA research

Middle School Climate & Learning – AERA research

…dex in the EVS, we look at individuals, dividing them into three levels of engagement: Engaged, Neutral and Disengaged, based on the 5 drivers of climate in the EVS model. We noticed a big drop in engagement from 49% Engaged participants in Elementary School to 0% Engaged participants in Middle School. We also can see how the Disengaged group goes from 11% in Elementary to 47% in Middle School. The average distribution of the EVS sample is 25% Eng……New research is shedding light on what middle schoolers are feeling about school and learning — and what makes social emotional learning (SEL) effective for young adolescents. They crave authenticity and connection, but are not finding these at school….

Case: Doubling Down on EQ Culture at ServRx

Case: Doubling Down on EQ Culture at ServRx

…lass Performance An average organization has around 25% of people actively engaged and 25% disengaged. According to Gallup’s research, world-class teams have 67% engaged, 25% neutral, and only 7% disengaged. ServRx reached a remarkable standard of 71% engaged and only 5% disengaged, and the results are telling: It’s been a banner year for the company. The culture is improving dramatically, as is the business. ServRx was recently named #156 on the……It’s “the classic problem” of a successful startup: The company was growing, but the culture was not. Here’s how they used EQ to double their employee engagement and increase net profit by 110%….

Healthy Classrooms, Emotional Intelligence, and Brain Research

Healthy Classrooms, Emotional Intelligence, and Brain Research

…sm (Seligman, 1995). Following on the heels of the competency of optimism, intrinsic motivation is an EQ competency that develops when a student is able to execute, evaluate, and learn from a choice made. Classrooms that allow students to make choices, encourage them to think about the consequences of choices, and remind them to consider mistakes as opportunities to learn help children develop self-efficacy, optimism, and intrinsic motivation. Giv……Research shows social emotional learning improves classroom performance. How does it work & what does brain research show about emotion in learning?…

EQ Educator News: Where Have All the Students Gone?

EQ Educator News: Where Have All the Students Gone?

…culty and students. What’s in this edition: 🔴 Thinking About: Student (dis)Engagement 🟡 Research says: Middle School engagement crashes 🟢 Try it Yourself: I am someone who… 🔵 Mark your calendar: Events for Educators – will you join us? ” content_phone=” Are you having a hard time getting back into the workplace? So are your students. There’s a lot of noise right now about low attendance at school. Why is this happening? In this month’s newsletter……Why has school attendance plummeted? In this month’s newsletter, we explore the research and offer evidence-based solutions for educators….

Team Vital Signs

Team Vital Signs

…ll Engagement Index and a breakdown of the percentage of employees who are Engaged, Neutral or Disengaged. Sample: Vital Signs Model Then the TVS introduces the Vital Signs model, which consists of the four factors that shape climate – Motivation, Teamwork, Change and Execution – plus an overlay dimension of Trust. Sample: Overall Climate Snapshot Using the Vital Signs model, the TVS provides a snapshot of the organizational climate – as well as o……Capturing essential indicators of any team’s health, the Team Vital Signs assessment delivers rapid, accurate insight into team climate – and offers clear feedback on the path to peak performance….

Articles and Blogs

Articles and Blogs

…tivational interviewing is a communication technique that engages people’s intrinsic motivation to make changes – with powerful results. What Is a Sociogram? A Leadership Tool Worth Knowing About BY Michael Miller Six Seconds What is a sociogram? A sociogram is a valuable tool for gathering data on social relationships and dynamics. Physics of Emotion: Candace Pert on Feeling Good BY Joshua Freedman EQ Life “Emotions are literally changing the che……Emotional literacy helps you notice, name, and understand feelings. This provides critical information about you (and about others), which gives you insight into the core drivers of behavior. This understanding is also key to managing your reactions….

Case Studies

Case Studies

…ing leaders across global regions. Read More Doubling the Number of Highly Engaged Managers Siemens Healthineers’ executive team in Brazil fuels engagement for effective teamwork – even in a difficult VUCA environment. Read More Strengthening HSBC Team Relationships with EQ How do quantitative, analytical bankers become more effective at building strong relationships? Case: HSBC, Singapore Read More Scaling Leadership Capacity at FedEx The FedEx G……Access real-world cases to see how emotional intelligence creates measurable, meaningful ROI. How are businesses, schools, agencies and others using EQ to improve results?…

Growing a Sustainable Model of Performance at Servrx

Growing a Sustainable Model of Performance at Servrx

…in the culture at ServRx, highlighted by a remarkable increase in employee engagement throughout the company (the number of engaged employees more than doubled, from 31% to 71% — while the disengaged group plummeted from 31% to 5%). “Working with Six Seconds on emotional intelligence has been transformative, personally and professionally.” Situation ServRx was founded in 2009 for the purpose of providing the pharmacy industry a more efficient proc……Navigate massive growth and equip startups with EQ skills to build a strong performance culture….

HumanAim

HumanAim

…vides tips, deep insights and a powerful framework for increasing success. Engage your motivation. Increase your productivity. The EQPlus™ Motivation Profile measures how people intrinsically motivate themselves and how this directly affects their success in real time – and provides tips, deep insights, and a powerful framework for increasing success. EQPlus™ Motivation Profile is a deep and immediately actionable tool that can easily shed light o……HumanAim: Measure and grow The Drivers of Motivation to create & sustain a magnetic, thriving, innovative corporate culture….

How Much Is Low Emotional Intelligence Costing Your Organization?

How Much Is Low Emotional Intelligence Costing Your Organization?

…rkable turnaround. In the post assessment, over 20% of employees scored as engaged and the percent of disengaged employees had dropped from 40% to only 10%. They followed the 4 steps Joshua Freedman outlines in this article, and in less than a year, it felt like a different company. You can read the full case study here. Lost customer loyalty Customer loyalty stems from consistent, positive, emotional experiences. Emotional intelligence has been s……Low emotional intelligence ultimately results in lost productivity, higher turnover, and lower revenue. Here’s how to break the cycle….

5 tips: Using EQ to Build a High Performing Culture

5 tips: Using EQ to Build a High Performing Culture

…going to most powerfully support that strategy? INSIGHT 2: Optimizing for Engagement Eldon Pasco on Engagement Eldon Pascoe is former Director of Professional Development at the British Council, where he led the team for corporate training and leadership programs across the world.       Pascoe says employee engagement is one of the most critical success factors for businesses in the region. The bad news is that according to Gallup, only 9% in the……Can emotions be part of organizational strategy? Here are 5 expert insights and the latest research on improving performance by being smart with feelings, aka, emotional intelligence….

The Six Seconds Model of Emotional Intelligence

The Six Seconds Model of Emotional Intelligence

…gy from personal values & commitments vs. being driven by external forces. Engage Intrinsic Motivation in Detail Exercise Optimism Taking a proactive perspective of hope and possibility. Exercise Optimism in Detail Give Yourself Tips Increase Empathy Recognizing, connecting with, and appropriately responding to emotions. Increase Empathy in Detail Pursue Noble Goals Connecting your daily choices with your overarching sense of purpose. Pursue Noble…

Research: What Separates the Top Decision Makers?

Research: What Separates the Top Decision Makers?

…ing, harnessing, and transforming emotions as a strategic resource. Engage Intrinsic Motivation – Gaining energy from personal values & commitments vs. being driven by external forces. Exercise Optimism – Taking a proactive perspective of hope and possibility. Increase Empathy – Recognizing and appropriately responding to others’ emotions. Pursue Noble Goals – Connecting your daily choices with your overarching sense of purpose. Have your answer i……New decision making research from Six Seconds’ State of the Heart report identifies the emotional intelligence skills and strategies that predict good decision making, all over the world. So what are they, and how can you cultivate them?…

Why ‘I Have to Change’ is a Coaching Red Flag – 3 Solutions from Emotional Intelligence

Why ‘I Have to Change’ is a Coaching Red Flag – 3 Solutions from Emotional Intelligence

…ons or pleasing. In a sense, this is all about the EQ competency of Engage Intrinsic Motivation. When the motivation is growing on the inside, we can step out of our internal power struggle and stop wasting so much energy. As a coach, when you hear those signals of externalizing the change, you can make an observation and ask: “I think you said, ‘I have to change,’ would you mind telling me a bit more about that? What makes it a ‘have to?” Then, y……When a coaching client says, ‘I have to change’ it raises a crucial question: Who’s driving the change process? Here’s a new way of using the Prochaska & DiClemente Stages of Change model and coaching strategies to make change more effective….

Research Case: Six Seconds’ Self-Science Curriculum

Research Case: Six Seconds’ Self-Science Curriculum

…f behavior, applying consequential thinking, navigating emotions, engaging intrinsic motivation, exercising optimism, increasing student capacity for empathy, and pursuing noble goals. Based on the emerging body of research indicating that emotional intelligence is a predictor of classroom behavior and academic performance (Esturgó-Deu&Sala-Roca, 2010), the teacher-research began to question whether this particular social-emotional learning curric…

Vital Signs Model

Vital Signs Model

…ate – and why do they matter? For decades, organizations have struggled to engage people. According to Gallup, just within the US, disengagement costs over 450 billion dollars a year. While many businesses focus on IP or market assets, at the end of the day, without strong people, organizations fail. Peter Drucker, legendary management expert, said, “Culture eats strategy for breakfast” — but how do leaders shape culture? Culture is the knowledge……What actually makes a high performing organization? It’s all about people — with trust at the center….

Lift Every Voice: The Global Forum on SEL & Antiracism

Lift Every Voice: The Global Forum on SEL & Antiracism

…America leading change management, DE&I, leadership development, employee engagement/retention, and labor strategies that resulted in organizational transformation. I am an EQ Practitioner, EQ Certified Coach, ICF Certified Coach, Certified Trainer/Facilitator and SHRM-SCP. I am an African American male using EQ as a vehicle to foster conversation and engagement. Libby Edmonds – Eqlibrium, South Africa I am a white privileged female who was raise……Join social emotional learning (SEL) educators in an online story-sharing experience to weave personal, interpersonal and communal stories to create a collective narrative toward equity. Participate to learn practical frameworks and tools that can build connections across difference….

Team Vital Signs

Team Vital Signs

…ll Engagement Index and a breakdown of the percentage of employees who are Engaged, Neutral or Disengaged. Sample: Vital Signs Model Then the TVS introduces the Vital Signs model, which consists of the four factors that shape climate – Motivation, Teamwork, Change and Execution – plus an overlay dimension of Trust. Sample: Overall Climate Snapshot Using the Vital Signs model, the TVS provides a snapshot of the organizational climate – as well as o……Capturing essential indicators of any team’s health, the Team Vital Signs assessment delivers rapid, accurate insight into team climate – and offers clear feedback on the path to peak performance….

Speakers

Speakers

…ask Force and has been supporting development of the NDC Partnership Youth Engagement Plan as part of this. She is co-author of the Toolkit for young climate activists in Latin America and the Caribbean, developed between UNICEF and young people in the region. She works with communities to strengthen their capacities, so she integrates empathy and connection with nature in her processes. Sara is the Co-founder of the Network of Youth and Climate C……Meet the global, diverse, intergenerational changemakers at the intersection of climate & social justice…

Organizational Vital Signs

Organizational Vital Signs

…levels of employee engagement. It gives a percentage of employees who are Engaged, Neutral or Disengaged. Sample: Vital Signs Model Then the OVS introduces the Vital Signs model, which consists of the four factors that shape climate – Motivation, Teamwork, Change and Execution – plus an overlay dimension of Trust. Sample: Overall Climate Snapshot Using the Vital Signs model, the OVS provides a snapshot of the organizational climate – as well as o……Measure the drivers of performance with OVS – a simple, accurate, powerful organizational climate assessment to improve the people-side of performance….

Increasing Pro-Social Behaviour Among Struggling Adolescents

Increasing Pro-Social Behaviour Among Struggling Adolescents

…r emotional intelligence across all 8 EQ competencies, including intrinsic motivation and a stronger connection to purpose. “This is the first time in my life I have learnt anything that is going to help me have a life.” – Participant   “She was able to manage her anxiety to attend the training; previously anxiety had stopped her attending groups or getting out of the house. “ – Clinician Situation Family Works is an organization whose mission is……Emotional intelligence skills help struggling 18-24 year olds find purpose, motivation in data-driven, innovative program….

How to Lead People in a VUCA World: Siemens Case

How to Lead People in a VUCA World: Siemens Case

…Siemens Healthineers Latin America: 139% increase in the number of highly engaged managers and a 46% increase in engagement scores overall. Click to tweet Getting Results With an overall engagement increase of 46% at the end of the initiative, the future looked brighter for Siemens Healthineers. As one team member said, “I hope the team will continue to improve our EQ level. The impact and results are visible in the organization. I feel that ther……How did an EQ intervention create a 139% increase in the number of highly engaged managers and a 46% increase in engagement scores overall in a (VUCA) context?…

Collaboration at Work: The 5 Essentials

Collaboration at Work: The 5 Essentials

…e team goals have to be aligned with meaningful goals that engage people’s intrinsic motivation – more on this below. How to implement with emotional intelligence: Understand the difference between extrinsic and intrinsic motivation, and apply these 3 tips for engaging intrinsic motivation, which will fuel sustainable high performance. Practice clear, accountable communication to make sure team members understand the goal and the role they will pl……5 questions that predict how well teams connect, create and collaborate – and emotional intelligence tips to implement them with your team…

Emotional Intelligence

Emotional Intelligence

…ing, harnessing, and transforming emotions as a strategic resource. Engage Intrinsic Motivation: Gaining energy from personal values & commitments vs. being driven by external forces. Exercise Optimism: Taking a proactive perspective of hope and possibility. Increase Empathy: Recognizing, connecting with, and appropriately responding to emotions. Pursue Noble Goals: Connecting your daily choices with your overarching sense of purpose. IQ vs. EQ Is……What is emotional intelligence? Emotional intelligence is about being smarter with feelings. More aware. More intentional. More purposeful….

The Business Case for Emotional Intelligence – Free eBook

The Business Case for Emotional Intelligence – Free eBook

…blood of organizational performance – but only 21% of global employees are engaged. Emotional Intelligence is a key driver of engagement, accounting for as much as 70% of the variation. A healthy organizational climate matters – yet hybrid and remote work add emotional and logistical complexity. Organizations that prioritize EQ are 22x as likely to be high performing. Companies with higher emotional intelligence build better relationships with cus……High emotional intelligence is a strong predictor of success for leaders, teams and entire companies. Download our free eBook to learn more….

Business

Business

…oved quality of relationships at UCB. LEARN MORE → 2x the number of highly engaged managers at Siemens Healthineers Latin America. LEARN MORE → 27% decline in disengaged employees at Westcomm Pump, Canada. LEARN MORE → Featured Articles [et_pb_text content_tablet=” Create exceptional workplaces Tell us about your most pressing needs and how we can help you solve them. ” content_phone=” Create exceptional workplaces Tell us about your most pressing……Create exceptional workplaces with emotional intelligence. Assessments and training for leaders, teams and entire organizations….