Leadership Archives • Six Seconds

The Wrong Time To Coach: What is the Most Effective Approach for Your Next 1:1?

As a manager, the coach-approach isn’t always the right path. How do you decide when to use a coaching style, or something else in your one-to-one?

Harnessing Emotional Intelligence: How Sara Canna Supports Employees and Transforms People’s Lives at the World Health Organization (WHO)

Emotional intelligence is more than just a buzzword—it’s a transformative tool that can reshape how we navigate challenges, build relationships, and thrive in demanding environments. Discover how Sara Canna brought EQ to the World Health Organization, empowering employees to manage change, stress, and personal growth.

Is Your Management Style Outdated? 4 Techniques to Manage Employee Emotions More Effectively

Managing employees is more complicated than ever. The increased emotional complexity requires emotional intelligence skills to navigate.

How Much of the $1.8T Are You Losing? 4 Steps to Increase Engagement and Reduce Turnover with Emotional Intelligence

Stop wasting money and learn how to leverage emotional intelligence for better results. Here’s a 4-step plan to get started.

5 Questions to Develop Your Empathy: Increase Empathy for Success in 2023

Empathy is crucial to developing healthy relationships with yourself and others. These 5 questions can help you take your empathy to the next level.

Research: The Key Benefits of Mentorship at Work

Mentored employees are generally more productive, engaged, and satisfied with their jobs – and more likely to get promoted.

What’s Wrong with Empathy? EQ Coaching for Leadership

What does ‘strong leadership’ mean today? It turns out, (the right kind of) empathy & coaching are at the heart of how leaders ACTUALLY create impact.

Emotional Intelligence at Work: 4 Ways to Measure EQ for Performance

Actionable, growth-oriented assessments for leaders, teams and entire organizations.

Emotional Intelligence at Work: Tips to Improve Virtual Meetings, Interviews and More

Do virtual meetings have to be boring and disconnected, and do interviews have to be nerve wracking? The answer to both is no, and emotional intelligence is the key. Here are practical tips to apply.

Virtual Coaching Presence | 3 Research-Based Tips for Authenticity

Coaching Presence is an essential part of the work, rooted in authenticity it builds trust — and it’s harder to make it work in virtual meetings. Here’s what to do.

Case Study: Linking Emotional Intelligence to Bottom Line Results at Amadori

This three-year case study at Amadori found a strong, significant link between the “hard” outcome of results and the “soft skills” of emotional intelligence.

Emotional Intelligence at Work: Tips for Managers to Reduce Burnout and Navigate Hybrid Work

Managing people has never been this hard – and at the same time, leaders have a unique opportunity to increase autonomy and engagement like never before.

Does Hybrid Work Have to Be the Worst of Both Worlds?

Here are 3 tips for using empathy and emotional intelligence to create remote work policies that prioritize employees’ wellbeing.

Emotional Intelligence at Work: January 2022

Tips for managers to engage empathy, research on women at work and why the current emotional labor burden on female leaders isn’t sustainable, and more.

The Empathy Iceberg: 3 Proven Tips for Managers to Engage People

How can managers use emotional intelligence to increase empathy in the workplace? It starts with a willingness to go “beneath the surface.”

Impact on Women at Work: 3 Key Insights on Female Leadership

Two major research studies combine to offer compelling insights on women at work

Why Emotional Intelligence for Managers? Practical Tips and Resources to Improve Performance

Research consistently finds that emotional intelligence is the key driver of success for managers – but how does it work to bring emotional intelligence for managers?

Employees Are Facing Burnout. 5 Evidence-Based Emotional Intelligence Strategies for Leaders to Rekindle the Fire

Burnout is caused by basic emotional needs going unmet, and the antidote is for leaders and employees to leverage emotional intelligence.

Active Listening as a Leader: 4 Ways to Use Emotional Intelligence To Listen Well

Exceptional leaders have mastered the art of deep, active listening. Here are 4 practical tips to use emotional intelligence to listen well.

Research: The Key to Leading Change Successfully Is Emphasizing What Will Stay the Same

The secret of successful change efforts is to stress what… isn’t changing? Research sheds light on the neuroscience of change.

Technology Loneliness: EQ Tips from Daniel Goleman

In the chaos of contemporary life, how do we maintain connection to self and others? Two of the world’s preeminent experts on emotional intelligence, Daniel Goleman and Joshua Freedman, discuss in an engaging Q&A.

Increase Employee Engagement with EQ: Komatsu Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

5 tips: Using EQ to Build a High Performing Culture

Can emotions be part of organizational strategy? Here are 5 expert insights and the latest research on improving performance by being smart with feelings, aka, emotional intelligence.

Daniel Goleman on The Neural Power of Leadership

Why do feelings matter to leaders? Interview with Daniel Goleman, author of Emotional Intelligence and Social Intelligence, on a new leadership imperative for optimizing human performance and the research that makes attention to feelings a bottom-line priority.

Understanding and using fear to support change

Fear is the key to change. Here’s how to understand it, transform it — or more forward anyway.

Three Essential Skills for High Performing Leaders

What are the links between emotional intelligence and leadership performance? New research shows 66% of the variation in scores on leadership outcomes are predicted by five key leadership drivers – and people with higher emotional intelligence are seven times as likely to earn high scores on these factors.

Moment of Truth for Managers: Time to Change? (#15)

We are in a time of change – are managers ready? Join Jeff Kinsley – Managing Director International Learning and Development at FedEx; Princess Ayers-Stewart – Director, Diversity, Equity and Inclusion at REI; and Joshua Freedman – the CEO of Six Seconds, in powerful conversation to rethink the role of the manager in today’s context.

Applying Coaching Tools to Better Work and Life

A powerful conversation on how the tools and methods of coaching can help ALL of us right now

“Back to Normal” or Forward to Something New? (#8)

What if “normal” was the problem? Rather than reacting to the current difficulties and trying to “go back,” how can we engage emotional intelligence to envision the future we actually want? What are the essential skills for shifting out of re-acting and into re-imagining — from retreat to advance?