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Time to redefine “engagement”?

by Jayne Morrison | Apr 20, 2014 | EQ Business

What does ’employee engagement’ really mean? And is that enough to drive the results we need?

Case Study: Emotional Intelligence for People-First Leadership at FedEx Express

by Joshua Freedman | Jan 14, 2014 | EQ Business

What happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making.

Case: Safety & Quality in Chemical Manufacturing

by Tom Wojick | Oct 29, 2013 | EQ Business

A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents. The project focused moving away...