“When you increase empathy toward others, their defensive energy goes down, and positive energy replaces it. That’s when you can get more creative in solving problems.” ~ Stephen Covey
Increase Empathy Definition: Recognizing and appropriately responding to others’ emotions.
Importance: By actively practicing empathy, people are empowered to deepen their relationships with others. Empathy is the ability to put yourself in someone else’s shoes and understand how they feel. It’s a remarkable ability – and opportunity – to form an emotional connection that fuels insight, trust, and helps us solve problems together.
Example: When someone is acting in a way that makes you angry or uncomfortable, empathy opens you up to the possibility of reconciliation. Instead of making assumptions about why the other person has acted in this way or that way, empathy opens you up to exploring the underlying emotional drivers of that person’s actions. Doing so often results in the formation of an emotional connection with that person, because we realize that they are also dealing with a complex emotional landscape that goes beyond what we see on the surface.
Increasing empathy helps you to deepen your relationships. It’s the link between self and others, how we connect, heal, and relate. As social creatures, humans are quite literally wired to feel empathy, and making the effort to practice empathy more frequently will bear the fruit of having deeper, more meaningful relationships – which in turn leads to a successful life professionally and personally.
The Components of Increase Empathy
Focusing on others is a precursor to empathy. The most basic component of empathy is noticing others.
“Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands.” ~ Daniel Goleman
Replacing assumptions with a sense of curiosity opens us up to empathy. As this story illustrates, curiosity opens us up to empathy. At Six Seconds, we like to use the metaphor of the iceberg. The behavior we see from others is only the tip of the iceberg, and the rest of the iceberg represents the emotional drivers behind that behavior. A sense of curiosity opens us up to looking beneath the surface and figuring out the deeper reasons why something has happened.
Emotional Intelligence Articles about Increase Empathy
- Why Emotional Intelligence for Managers? Practical Tips and Resources to Improve Performance - August 25, 2021
- Increase Resilience with Three Key Neuroscience Facts + Strategies from Emotional Intelligence - July 28, 2021
- Employees Are Facing Burnout. 5 Evidence-Based Emotional Intelligence Strategies for Leaders to Rekindle the Fire - July 20, 2021