
If you could deliver a brief message to half a million people people, what would you say? Facing this challenge helped me clarify the simplicity of how we can actually APPLY emotional intelligence to create positive change.

I’ve noticed something intriguing – if you have no idea what result you want, you’re unlikely to get it. My skills at pool/billiards are terrible, but I still can plan ahead and think about how I’m going to whack the cue ball to get a particular result. Isn’t this true of all of our interactions? If we decide “where we want the ball to go” in our meetings, conversations, interactions… then it’s much more probably we can make that happen.

Does unconditional love mean you accept people fully — without wanting them to be better? As a parent, does it mean you don’t push your kids to do better? As a spouse, does it mean you don’t encourage your partner to grow? As a manager, does it mean you accept ho-hum performance? Recently I noticed [...]

If you’re a parent, it is one of your biggest fears. You have some friends whose child makes you wince every time s/he opens his mouth. Or is known among other parents as a bully. Your friends are constantly being called into the principal’s office to discuss their child’s behavior. And, most crushingly of all, [...]

This is a list of fabulous books you should read. If you have a child, I recommend you read these books together and talk about the messages inherent within them. Discuss what the message means for your own life and share that with your child. And listen carefully to what s/he has to say about [...]

In the wee hours of that Thursday morning, 15 hours before he passed away, I was alone with John in the hospital’s Intensive Care Unit. With just the sounds of medical machines gently beeping around us, I had an unforgettable “conversation” with John. He never regained consciousness after his surgery. But I quietly looked at [...]

Isn’t homework essential for getting kids to internalize skills and become solid in their new learning? Keeps them busy and out of trouble… and no harm in that, right? Research says it’s not so clear that it helps… and the social-emotional effects may be grave. Here’s an excerpt from a new article in the Washington [...]