The ROI for EQ is high. “For me,” Dr. Sliwa says, “the big takeaway is that these are measurable, learnable skills, and you can see improvement with even a modest investment of time and energy.”
EQ is learnable. As numerous other case studies have shown, the measurable skills of EQ can be increased. This pilot demonstrates that, in the right conditions, a small effort in EQ makes a massive difference.
People matter. One of the key factors that made this case successful is that Dr. Sliwa and the attending physicians have committed to grow and use their own EQ skills. In the study, 100% of the attending physicians are in that top-right high performance zone shown above.