Recently a corporate client asked:
What do leaders say about this whole idea of learning EQ? What are they doing with it, and how’s it helping?
Here are some answers – and if you’re an organizational leader and have additions, please share in the form below.
What Do Leaders Say About Learning EQ?
Why & How real world leaders are using emotional intelligence
The ability to work in teams, coordinate care and engender change in patients and colleagues is becoming increasingly important for physicians. As a training program for future physicians in Physical Medicine and Rehabilitation I realized that emotional intelligence will be critical for the success of our trainees and is not something typically addressed in the education of physicians. We took the initiative to develop a specialty specific resident curriculum in emotional intelligence and incorporated it into the core educational series for our new residents. Our goal is to provide our physicians in training the skills to lead a team and provide effective patient care.
– James Sliwa, DO, Chief Medical Officer, Shirley Ryan AbilityLab, Chicago Il
I have used EQ as an awesome tool to deal with people, knowing their Brain Styles and learning to communicate individually is key to success. We can’t treat everyone the same so have to have the tools to be able to deal with multiple personalities.
– Wade Bartlett, General Manager, Expand A Sign, South Africa
Using emotional intelligence has given me tools to know myself and monitor my reactions better while reading people and situations, allowing me to communicate with them in a manner that facilitates cooperation and collaboration.
– Brandi McDonald, Director of Engineering, PPC, Dallas Texas
I work in a fast-paced environment. Though we’re a collaborative culture, sometimes we need to quickly assess the probability of an idea’s success and move on to the next priority. When I feel dismissed, I tend to retreat. This reaction crops up in more intense brainstorm meetings, so I make a conscious effort to re-engage in the conversations and continue contributing thoughts and opinions. This reset reminds me to appreciate and embrace the rich dialogue we have, because our best ideas have always been a team effort.
– Ericka Loynes, Senior Instructional Designer, Retail Organization
As our managers begin to learn EQ, they say that the process is helping them ‘think differently’ and see more options. One of the first steps is to acknowledge that feelings are part of the situation. When I ask, ‘What are some of your current thoughts, feelings, and actions about this?” (and especially by using the TFA cards) it opens up new perspectives.
– Patricia Richardson, Learning Development & Engagement Manager, Nexus, United Kingdom
To better understand our Executive Team’s characteristics and how we can become more effective in how we work with one another.
– Marty Carney, Owner, WCI Consulting, Plano Texas
I spent time actively noticing what made me feel energized, which helped me identify my noble goal. This understanding of what was truly important to me gave me the push to have the courage to talk about my future career with people at work.
– Paul Cheetham, Senior HR Business Partner, Tombola, United Kingdom
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