Case Study

Access real-world cases to see how emotional intelligence creates measurable, meaningful ROI. How are businesses, schools, agencies and others using emotional intelligence to improve results? See the full case study library at www.6seconds.org/cases.

Increase Employee Engagement with EQ: Komatsu Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Reversing the Epidemic of Doctor Burnout

What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.

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Amadori Case: Engagement, 
EQ & Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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Amadori Case Study II: Improving Sales Performance

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Hyundai Sets the Pace with Innovative Training

To reach their strategic objectives, Hyundai’s manufacturing team in Turkey identified a key need: Agility requires managers to build their creativity. To build those capabilities, here’s how Hayatın Ritmi, Six Seconds’ Partner in Turkey, is working with the company to leverage the emotional intelligence Brain Talents to set a context for innovation.

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Studying EQ in a Rural Appalachian Highschool

Can a 10-week EQ Course change the Emotional Intelligence scores of students in a rural Appalachian high school class? Eastern Kentucky is comprised of tiny towns tucked into valleys between the steep Appalachian Mountains in the heart of coal country. The region has some of the highest drop-out rates in the nation, as well as […]

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Middle School Climate & Learning – AERA research

New research is shedding light on what middle schoolers are feeling about school and learning — and what makes social emotional learning (SEL) effective for young adolescents. They crave authenticity and connection, but are not finding these at school.

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Case: EQ Team in Big Pharma

In one of the world’s leading pharmaceutical companies, a Key Accounts team on the verge of collapse implements a six-month emotional intelligence program; EQ scores increase by 8.9% correlated with double-digit financial growth, high performance evaluations and multiple promotions.

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Case: Safety & Quality in Chemical Manufacturing

A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents.   The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]

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Case- EQ at Shell Asia: Enduring Boost for Teamwork

To support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program.  Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.

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Research Case: Six Seconds’ Self-Science Curriculum

This study examines the relationship between social-emotional instruction and academic competencies of motivation and goal setting, critical thinking and problem solving, collaboration and leadership, and agility and adaptability. The researcher embedded a social-emotional curriculum called Self-Science designed by Six Seconds in her third grade classroom during the 2010-2011 school year.   Findings indicated increased motivation […]

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Case Study: EQ in the Navy and Marine Corps

In an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation. Background: The US military continues to undergo significant change to address the changing global context. Just as many companies face the […]

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