The Amadori Case: Supplying McDonalds – Organizational Engagement, 
Emotional Intelligence and Performance

 EQ Business, Six Seconds  17 Responses »
Apr 032013
 
The Amadori Case: Supplying McDonalds - Organizational Engagement, 
Emotional Intelligence and Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

Developing EQ Smart School Counselors: A Case Study

 EQ Education, Six Seconds  12 Responses »
Mar 132012
 
Developing EQ Smart School Counselors: A Case Study

“The EQ competencies really helped me to look deeper not only at myself but it helped me to look deeper into all aspects of my life and work” (School Counseling Graduate Student intern)   Last spring, two counselors educators completed a pilot case study of school counseling interns in their last semester of graduate school. [...]

EQ Empowers Young Saudi Women for Business

 EQ Business, EQ Education, EQ Life, Six Seconds  24 Responses »
Jan 212012
 
EQ Empowers Young Saudi Women for Business

Saudi Arabia’s first female team won the national competition in a pioneering program for young entrepreneurs. Emotional intelligence training and coaching equipped the girls with a competitive edge as they prepared to represent their company and country in the regional Injaz Al Arab 2011 Finals. The six high-school girls created a winning company, CATALYST, and learned invaluable skills about leadership, business, faith, and themselves.

Case – EQ at Shell Asia: Enduring Boost for Teamwork from Blended EQ Program

 EQ Business  8 Responses »
Nov 212011
 
Case - EQ at Shell Asia: Enduring Boost for Teamwork from Blended EQ Program

To support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program.  Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.    Background: Shell is a global petrochemical company headquartered in [...]

EQ Fosters Future Female Leaders: Empowering Young Women in China

 EQ Business, EQ Education, Six Seconds  16 Responses »
Sep 302011
 
EQ Fosters Future Female Leaders: Empowering Young Women in China

The World Academy for the Future of Women (WAFW) leadership program is a bold and rigorous training initiative for young women students committed to acquiring skills and confidence to develop as campus, community, national, and eventually global leaders. These young women found a focus on emotional intelligence played a big part of how they evolved [...]

Case: EQ at HMC – Increasing Care in Healthcare

 EQ Business, Six Seconds  5 Responses »
Jul 062011
 
Case: EQ at HMC - Increasing Care in Healthcare

An emotional intelligence program for customer service forms the basis of organisational culture for improving patient care in a new flagship program. Background: Hamad Medical Corporation (HMC) is a non-profit medical corporation based in Doha, Qatar.  It operates various hospitals and clinics throughout the country employing around 17,000 medical staff and 3,000 hospitality staff. HMC [...]

Case: EQ in the Navy and Marine Corps – Accelerating Change with Emotional Intelligence

 EQ Business, Six Seconds  7 Responses »
Jun 232011
 
Case: EQ in the Navy and Marine Corps - Accelerating Change with Emotional Intelligence

In an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation.

Case: Strengthening Relationships with EQ at HSBC

 EQ Business, Six Seconds  13 Responses »
Jun 102011
 
Case: Strengthening Relationships with EQ at HSBC

How do quantitative, analytical bankers become more effective at building strong relationships?  An immersion in emotional intelligence proves to unlock new awareness. Background: Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC’s international network comprises around 7,500 offices in 87 countries and territories in Europe, the [...]

Case: Emotional Intelligence for Change at Sheraton Studio City

 EQ Business, Six Seconds  9 Responses »
Jun 092011
 
Case: Emotional Intelligence for Change at Sheraton Studio City

Bringing emotional intelligence tools and skills into the leadership team assisted the Sheraton Studio City to rapidly and successfully transform into a top-performing property with #1 Sheraton ratings and a 24% increase in market share. Background In December, 2002, a new General Manager was taking over the Sheraton Studio City Hotel to increase profitability in [...]

New US Air Force Study: EQ to Save $190 Million

 EQ Business, Six Seconds  2 Responses »
Sep 052010
 
New US Air Force Study: EQ to Save $190 Million

In 2007, the US Air Force began to explore the possibility of applying emotional intelligence (EI) to predict performance in training programs for pilots, air traffic controllers and pararescue jumpers (“PJs” — who’s mission is to rescue downed aircrew). The PJ program was one of their top priorities. This training program takes nearly two years [...]

Page 1 of 2 1 2