Reversing the Epidemic of Doctor Burnout

Reversing the Epidemic of Doctor Burnout

What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.

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Not just SMART goals, setting CLEAR goals for success

Not just SMART goals, setting CLEAR goals for success

Have you been making lists each day but not making progress? Most goals are missing and essential component: emotional intelligence. Power up your goal setting with EQ. By adding the CLEAR method for setting goals to your SMART goals routine, you’ll boost your effectiveness. With CLEAR methodology you can use emotional intelligence in goal setting […]

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Surprise… Your People Affect Your Customers

Surprise… Your People Affect Your Customers

I was telling a friend about a recent meeting with a senior leadership team: “It was a great meeting because they immediately ‘got’ that the way they treat their people affects the way their people treat their customers.” My friend (who is very non-corporate) laughed, “Even I get that!” This seems like an incredibly obvious […]

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March is EQ Month in Dubai

March is EQ Month in Dubai

March is the “month of emotional intelligence” in Dubai, part of our commitment to support people to create positive change.  In a recent study we found that in the Middle East, emotional intelligence drives 58% of the variation in success — maybe that’s why EQ is growing so rapidly in the region! The EQ Conference and […]

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Shame–an Excruciating Place

While some of us may embrace our physical pain during a workout or marathon–most of us try to escape psychological/emotional pain.  Our defenses may be so efficient that we only detect our grief/shame/anger in a vague moodiness.  But an excruciating emotion has much to teach us, if we open our minds and hearts to hear.  […]

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