The Amadori Case: Supplying McDonalds – Organizational Engagement, 
Emotional Intelligence and Performance

The Amadori Case: Supplying McDonalds – Organizational Engagement, 
Emotional Intelligence and Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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Case Study: Amadori-EQ and Sales Performance

Case Study: Amadori-EQ and Sales Performance

A new case study, written by Giacomo Nottoli, Lorenzo Fariselli, Fabio Barnabè, Erika Paci in collaboration with Massimiliano Ghini, Joshua Freedman and Paul Stillman, shows dramatic impacts from EQ training on sales performance. Amadori is one of the leading companies in the Italian agro-food sector, an innovative company and specialist in the poultry market. The turnover […]

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The Vital Hospital: EQ and Patient Centered Care

The Vital Hospital: EQ and Patient Centered Care

I was remembering recently the last months I spent with my father during his terminal illness and his successful determination to stay out of the hospital, to remain at home until the end. He felt that going to the hospital would cause unneeded stress, discomfort, and medical intervention. I fully supported his decision, but also […]

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Stagnation & Vitality: The Value of EQ in Japan

Stagnation & Vitality: The Value of EQ in Japan

A sold-out crowd at the July 2014 EQ Conference in Tokyo celebrated the power of emotional intelligence as a driver of positive change. One core message of the event: As we’re working to create economic vitality, we need also to re-invigorate the “people-side” as well. EQ provides a structure to do this in way that’s […]

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