In the midst of a difficult business climate, Siemens Latin America invested in a comprehensive EQ training program that increased the number of highly engaged managers by 139%.
Read More
Shirley Ryan AbilityLab, one of the world’s top rehabilitation hospitals, implemented EQ training to deal with the epidemic of physician burnout – with promising results.
Read More
What will reverse the epidemic of burnout among doctors? This case study at Shirley Ryan AbilityLab found a brief emotional intelligence intervention dramatically increased doctors’ capacity to avoid burnout.
Read More
Recent research at Liberty University finds that medical students’ emotional intelligence scores declined across the board during their training – even as a growing body of evidence points to the importance of EQ in modern healthcare.
Read More
To practice EQ means you are seeking opportunities to tune into emotion, making careful choices about how you are thinking, feeling, and acting, and doing that in a way that’s purposeful.
Read More
Kevin Donohoe, age 27, works in a field that is ripe for the use of emotional intelligence; health insurance. He staffs a customer service help line for ServRx, a company that bills and collects workers’ compensation prescription claims for pharmacies. His phone conversations are usually with pharmacists who serve patients that often have chronic pain […]
Read More
What is the connection between healthcare leader’s emotional intelligence and how engaged their employees are? Key insights from a new study by Dr. Ekta Vyas, in the International Journal of Strategic Management.
Read More
I was remembering recently the last months I spent with my father during his terminal illness and his successful determination to stay out of the hospital, to remain at home until the end. He felt that going to the hospital would cause unneeded stress, discomfort, and medical intervention. I fully supported his decision, but also […]
Read More
Collaboration has emerged as a critical “doorway” to positive outcomes in healthcare, but without emotional intelligence it’s nearly impossible to change from the old model — a little neuroscience shows why.
Read More
As the pace of healthcare increases, empathy is becoming scarce. Yet research shows that empathy actually may save time – and save lives. The learnable skills of emotional intelligence may be an essential ingredient in supporting providers to meaningfully and effectively connect with patients.
Read More
by Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini Publication Date: Feb 25, 2008 A press release and a powerpoint are available to accompany this paper, as well as a PDF version. Abstract As in many fields, healthcare is a complex and stressful environment where interpersonal interactions are of paramount importance. This study finds that in […]
Read More