Conflict is inevitable in interpersonal relationships. How can we use emotional intelligence techniques to better manage conflict at home and at work? These resources offer insightful tips and practical strategies.
As people become more volatile around us, our brains’ natural response is to also become more reactive. Coaching provides a perfect opportunity to step out of this cycle of escalation, but it’s a difficult emotional puzzle; here’s a map of the process with three emotional intelligence tips for coaches.
Read MoreWow! When coaching works, new possibilities flow, and clients feel an incredible sense of freedom and support. But even good coaches don’t always get that result, and usually it’s because they missed one of the 3 “must have” questions…
Read MoreWhen people face emotional challenges, it’s… well… emotional. It’s easy to get overwhelmed by big feelings of fear & distress, and while sometimes psychological help is needed, most of the time some basic EQ coaching techniques make a big difference. Here’s how.
Read MoreHere’s why we make the boss, a colleague, a customer, spouses and lovers, and even our children into enemies — and a better way. It starts with our brains, and being addicted to the pleasure of righteousness.
Read MoreWe’re in this highly volatile, lonely, stressful context… for many families school is starting and jobs are changing: How do we parent now?
Read MoreWant less fighting at home? Three tips every parent can use to forge compromise. Bonus Poster for your fridge. Build trusting relationships with your children and even at work with Collaborative Parenting strategies.
Read MoreCommunication in the workplace is a constant challenge. Fortunately, research on emotions and the brain has helped clarify key communication tools.
Read MoreHow often do you engage with “the other side” of an issue? It’s hard, especially in today’s climate. Bret Wells shares 5 tips to have difficult conversations with emotional intelligence.
Read MoreLearning your attachment style might completely change how you (and your partner) fight, play, and build a relationship.
Read MoreYou’ve told your kid “a million times” and frustration is rising. What if there was another way to see the situation? Here’s a 90-second tip for parents to use empathy to diffuse conflict and frustration.
Read MoreThe other day, I heard a girl on the street say, “I saw a guy with a Trump shirt on, and I literally crossed the street.” It seems she’s not the only one, as division has reached all time highs. This is the story of one man’s journey to start reaching across the divide – and how we can do the same.
Read MoreWant to “win” the argument? Negotiate conflict effectively by adding emotional intelligence in this simple 4-step process: Get REAL solutions!
Read MoreWhen children are experiencing “big emotions,” a principal finds that a simple process for emotional intelligence makes all the difference.
Read MoreHow to effectively resolve conflict? “Emotional intelligence is essential,” says Daniel Shapiro, Harvard International Negotiation Program.
Read MoreReading reactions to Sandy Hook, a common theme is blame, but is there an alternative? Looking at the neuroscience, it feels better to blame. When we blame, we know the answer, and that feeling of righteous wrath is actually a dopamine reward that our brain emits when we “know.” While this reaction cycle is wired into our brains, we do have a choice — three, in fact.
Read MoreHow can we solve conflicts with our kids – when they don’t want to talk about it? A major EQ challenge.
Read MoreRecently… I told Emma (8-year-old daughter) she needed to get dressed to go. Instant protest, heel-dragging, power struggle. Yet we were going to do something she wanted! I observed a new cross-functional team starting up. The person assigned to schedule the first meeting asserted, “Since no one else wants to, I will chair the team.” […]
Read MoreThis week we watched the Star Wars trilogy as a family – first time for Emma and Max. Return of the Jedi was today. A couple of comments that followed up from the discussion of Satyagraha. Tucking into bed, Max, 7: “Remember when Luke made C3P0 fly, and then C3p0 said, ‘I didn’t know I […]
Read MoreFinding Peace Amidst Holiday Stress – Tips for an “Emotionally Intelligent” Holiday Paradoxically, holidays are extremely stressful. Given all the bad news we’re facing in the economy, this year may be especially challenging. There are so many expectations, so much to accomplish, and so many feelings all rolled together. Holidays are rituals and we […]
Read MoreThis second half of “Fight or Flow” explores the alternative to the kinds of “hitting back first” reactions discussed in part one. To constructively engage with emotions requires reframing the way we think — and feel — about feelings. It’s always amazed me that these heavy stones can move — float — on a cushion […]
Read MoreWhy do we react – explode – shut down… and how can we use insights from current neuroscience to be less reactive?
Read MoreEQ Reflection: Vigilance and Prevention April 27, 1999 I know we’ve all heard and thought a lot about Columbine. Rather than going over the same ground about what happened and why, I’d like to consider my own role in this kind of violence, and ask you to do the same. Like all of us, I […]
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