Negotiating Conflict with Emotional Intelligence
Want to “win” the argument? Negotiate conflict effectively by adding emotional intelligence in this simple 4-step process: Get REAL solutions!
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Conflict is inevitable in interpersonal relationships. How can we use emotional intelligence techniques to better manage conflict at home and at work? These resources offer insightful tips and practical strategies.
How to Control Emotions Without Shutting Them Down: A 3-Step Process That Actually Works, and the Neuroscience Behind the Technique
How can you control your emotions without shutting them down? The answer is Navigating Emotions. Discover a science-backed 3-step VET method to manage emotions with emotional intelligence, reduce reactivity, and build resilience. Based on neuroscience and the Adaptive Theory of Emotions.
Read MoreCoaching Down the Escalator: 3 Emotional Intelligence Tips for Coaches to Reduce Volatility & De-escalate Conflict in a Polarized World
As people become more volatile around us, our brains’ natural response is to also become more reactive. Coaching provides a perfect opportunity to step out of this cycle of escalation, but it’s a difficult emotional puzzle; here’s a map of the process with three emotional intelligence tips for coaches.
Read MoreA 3-D Picture: The 3 Questions That Make Coaching Work
Wow! When coaching works, new possibilities flow, and clients feel an incredible sense of freedom and support. But even good coaches don’t always get that result, and usually it’s because they missed one of the 3 “must have” questions…
Read MoreThe Algebra of Coaching 🌱 Through Challenge
When people face emotional challenges, it’s… well… emotional. It’s easy to get overwhelmed by big feelings of fear & distress, and while sometimes psychological help is needed, most of the time some basic EQ coaching techniques make a big difference. Here’s how.
Read MoreThe Myth of Winning: 3 Steps to Stand Together as Allies
Here’s why we make the boss, a colleague, a customer, spouses and lovers, and even our children into enemies — and a better way. It starts with our brains, and being addicted to the pleasure of righteousness.
Read MoreFights Well with Others: Tips for Collaborative Parenting
Want less fighting at home? Three tips every parent can use to forge compromise. Bonus Poster for your fridge. Build trusting relationships with your children and even at work with Collaborative Parenting strategies.
Read MoreThree Tools for Workplace Communication
Communication in the workplace is a constant challenge. Fortunately, research on emotions and the brain has helped clarify key communication tools.
Read MoreHow Your Attachment Style Affects Your Relationship
Learning your attachment style might completely change how you (and your partner) fight, play, and build a relationship.
Read MoreWant Less Conflict with Your Kids? Try Empathy
You’ve told your kid “a million times” and frustration is rising. What if there was another way to see the situation? Here’s a 90-second tip for parents to use empathy to diffuse conflict and frustration.
Read MoreReaching Across the Divide In an Uber Polarized World
The other day, I heard a girl on the street say, “I saw a guy with a Trump shirt on, and I literally crossed the street.” It seems she’s not the only one, as division has reached all time highs. This is the story of one man’s journey to start reaching across the divide – and how we can do the same.
Read MoreSolving the Biggest Problems: Daniel Shapiro on Emotional Intelligence and Negotiation
How to effectively resolve conflict? “Emotional intelligence is essential,” says Daniel Shapiro, Harvard International Negotiation Program.
Read MoreAssent, Dissent, Descent
Recently… I told Emma (8-year-old daughter) she needed to get dressed to go. Instant protest, heel-dragging, power struggle. Yet we were going to do something she wanted! I observed a new cross-functional team starting up. The person assigned to schedule the first meeting asserted, “Since no one else wants to, I will chair the team.” […]
Read MoreFight or Flow Part Two: “Water Is Stronger”
This second half of “Fight or Flow” explores the alternative to the kinds of “hitting back first” reactions discussed in part one. To constructively engage with emotions requires reframing the way we think — and feel — about feelings. It’s always amazed me that these heavy stones can move — float — on a cushion […]
Read MoreFight or Flow Part I: “Hit Back First”
Why do we react – explode – shut down… and how can we use insights from current neuroscience to be less reactive?
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