The Inside Path to Change Management

Essential Emotional Intelligence Resources

Change is “the new normal,” yet old models of change management (which are about creating and executing a change plan) fail. With a little neuroscience and emotional intelligence, we can design a change management process that puts PEOPLE AT THE CENTER and makes change more successful.

What is change management?

Change management is the process for designing and implementing a process of of transformation toward strategic objectives. Despite decades of study of change management and transformational process, most organizations are bad at it. At a personal level, some 90% of change efforts fail, and when it comes to organizations implementing a change management process, 70% of change efforts fail to meet their objectives.

Why does change management fail today?

The vast majority of change management efforts fail due to a lack of attention to people. Change efforts tend to be planned outside of daily operations, and then imposed from outside or above. As a result, the people affected by the change are not brought along in the process, and those responsible for change management are caught between a pressure to reach short-term results and a lack of buy-in from those “being changed.”

How does emotional intelligence help change management?

The obstacles, above, are largely emotional. If those leading change management processes bring additional emotional intelligence to bear, they recognize the emotional barriers and opportunities. They are more effective at building coalition and bringing people into the possibility of change. The essential step is a methodology that puts people at the center of the change process and works WITH emotions rather than against them .

Most change efforts fail. Read stories of leaders who used emotional intelligence to lead change successfully.

Methods to Make Change Management More Effective with EQ

Recommended Products Related to Stress & Anxiety

Read more about Change Management & EQ

Structuring Transformational Learning (2/8/2022) by Joshua Freedman - For you, is learning about collecting knowledge... or about using it to create change? Our learning programs are lifechanging because we work WITH the brain and structure learning to fuel growth - here's how. ...
Does Hybrid Work Have to Be the Worst of Both Worlds? (1/31/2022) by Michael Miller - Here are 3 tips for using empathy and emotional intelligence to create remote work policies that prioritize employees' wellbeing. ...
How Do You Want Your Students to Feel? Emotional Intelligence Tips for Teaching (8/30/2021) by Joshua Freedman - Learning is both an emotional and rational process. How do we blend the two? Here is a map teachers and trainers can use to bring head and heart together in learning. ...
Is It Possible to Change? 5 Tips from Emergent Strategy Where Climate Justice and Social Justice Meet (8/15/2021) by Joshua Freedman - Facing vast challenges, it's easy to lose optimism. Yet new research says it's the key to change. How do we renew this resource? The combination of emotional intelligence and Emergent Strategy offers a path ...
Research: The Key to Leading Change Successfully Is Emphasizing What Will Stay the Same (4/14/2021) by Michael Miller - The secret of successful change efforts is to stress what... isn't changing? Research sheds light on the neuroscience of change. ...
The Neuroscience of Change: How to Make New Year’s Resolutions Stick (12/28/2020) by Joshua Freedman - Why do New Year’s resolutions nearly always fail? And what can we do to make them stick, and form new habits? ...
Practicing Emotional Intelligence During Covid-19 (12/3/2020) by Michael Miller - While we cannot control the pandemic and all that it brings, we can control who we are and what we want to stand for in the face of it. ...
Increase Employee Engagement with EQ: Komatsu Case Study (9/23/2020) by Six Seconds - Can we measure and increase Employee Engagement in an economic challenge? What's the benefit? Case study at Komatsu plant using "Vital Signs" and "Emotional Intelligence": engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%. ...
Understanding and using fear to support change (8/26/2020) by Joshua Freedman - Fear is the key to change. Here's how to understand it, transform it -- or more forward anyway. ...
Skills of high performing leaders? (#16) (7/7/2020) by Six Seconds - People interested in EQ know that emotional intelligence is essential for leadership -- but how, exactly, are they linked? We'll unveil new research showing, for the first time, how specific EQ skills and leadership capabilities are linked... revealing a path to grow stronger leadership that WORKS in the current times. ...

Emotional intelligence (EQ) = being smarter with feelings

EQ is a learnable, measurable skill that predicts improved effectiveness, relationships, quality of life & wellbeing (here's the research)

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Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification. Dive into this transformational methodology with Unlocking EQ - then continue toward the 4 professional accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
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Emotions Drive People :: People Drive Performance

Six Seconds provides businesses with tools, methods & expertise to improve the people-side of performance with emotional intelligence. As shown in the case study library, EQ strengthens leadership, team effectiveness, customer service/sales, accelerating change, and building a high-performing culture.

Introduction to EQ in business  Find an expert (coach, consultant, facilitator)
Case study library About Six Seconds
Upcoming Events Six Seconds' Clients

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Explore the pathways: 

Certified EQ Consultant Certified EQ Facilitator
Certified EQ Coach Certified Social Emotional Learning Specialist

At the Heart of Learning

Six Seconds is the comprehensive source for tools, methods & expertise to improve education --  around the globe, across the age span, for all stakeholders.

Introduction to EQ in education POP-UP Festival in partnership with UNICEF
What is Social Emotional Learning? Find an expert (coach, consultant, facilitator)
EQ / SEL in higher education About Six Seconds
Upcoming events Pioneers in SEL

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Education Vital Signs

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification. start with the EQ Educator Certification - then continue toward the 4 professional accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Questions about growing emotional intelligence? Let's talk!

Six Seconds' vision is a billion people practicing emotional intelligence, because we think it will make the world a better place. We are a nonprofit org supporting changemakers in every sector, in every country, with transformational EQ tools and methods. 

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