Home > Emotional Intelligence in Education > Case Studies > Family Works

EQ Skills Increase Pro-Social Behaviour

A therapeutic program for 18-24 year olds struggling with independent living uses EQ to increase group collaboration, de-stigmatize getting help, and increase attendance in treatment.

Overview

Situation: Struggling with independent living, these 18-24 year-olds face significant challenges, including the prospect of homelessness.

Solution: Family Works and Six Seconds collaborated to design a custom EQ program, blending individual therapeutic interventions with group EQ classes.

Results: By the end of the program, the group had increased their emotional intelligence across all 8 EQ competencies, including intrinsic motivation and a stronger connection to purpose.

“This is the first time in my life I have learnt anything that is going to help me have a life.” – Participant

“She was able to manage her anxiety to attend the training; previously anxiety had stopped her attending groups or getting out of the house. “ – Clinician

Situation

Family Works is an organization whose mission is to inspire and support positive change in individuals, children and families in Cornwall, UK. It consists of a group of multi-disciplinary professionals and delivers ‘tailor made’ projects and interventions to suit the needs and circumstances of the client. The young people, aged 18-24, live in an organisation that supports them with housing and education to get their life on track after facing significant challenges. Without the help of the organisation many would be homeless. This project aimed to support the young people to make positive changes so that they can go onto lead independent and fulfilling lives.

Solution

The project design involved 6 weeks of 1:1 work with a Family Works practitioner and then 15 sessions of group work. Individuals had a choice of what type of 1:1 support they received ranging from psychotherapy, counselling, art therapy, life coaching and eco-psychology work. The 1:1 work was an opportunity for clients to receive individual attention to assist in exploring their needs and difficulties; it also allowed some of clients to develop enough trust and confidence so that they were able to enter into the group work. Following the 1:1 work, 15 sessions of group work based on the Six Seconds EQ model were provided.

Results

By the end of the program, the participants had increased their emotional intelligence across all 8 EQ competencies.

INCREASED MOTIVATION

Participants felt increased motivation in pursuing career goals.

NEW OPTIMISM

Participants developed their ability to see more options.

MORE EMPATHY

Participants reported increased empathy for themselves and others.

Products & Services Delivered

EQ Skills

SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide.

Custom Development

To address the organization’s specific needs using Six Seconds’ methodology, a custom program was developed, tested, and implemented.

Learn More About This Case

Read the Case Online

See More Cases

All Case Studies | Cases in the Education Sector

Growing a New Generation of Leaders at SunCulture

As an off-grid solar technology company, sustainability is at the heart of SunCulture’s work. Internally, that led to an investment in emotional intelligence training.

Empowering for Life Success: Workforce Training for Individuals Facing Racial or Socio-Economic Barriers Correlated with 24% Increase in Key Life Outcomes

This two-year study demonstrates the impact of Twin Cities R!SE’ signature Personal Empowerment Training, which teaches emotional intelligence for personal and professional success.