Komatsu

Komatsu, the world’s second largest manufacturer of construction and mining equipment, faced a crisis of morale and engagement at its plant in Italy.

Overview

Situation: In the midst of a global recession, Komatsu’s manufacturing plant in Italy faced serious problems, especially low employee engagement.

Solution: Komatsu’s leadership team partnered with Six Seconds to develop a high impact program for its plant managers blending assessments, trainings and project-based learning, aimed at improving the climate.

Results: A remarkable increase in employee engagement of 112%. At the same time, plant performance increased by 9.4%.

“Having experienced the environment in the training, managers then worked to re-create this experience for others in the company. This is what drove the results and added value.”

Francesco Blasi

HR Director, Komatsu

Situation

Komatsu is the world’s second largest manufacturer of construction and mining equipment after Caterpillar. This case study focuses on a manufacturing plant in Italy just after a global recession. The recession and other issues had caused morale and engagement to suffer, and the leadership team recognized that changes needed to be made.

Solution

Komatsu’s leadership team partnered with Six Seconds to develop a customized, high impact program focused on managerial skills and improving employee engagement. The program focused on 24 second-line managers and utilized the Team Vital Signs assessment to gain actionable data. In the initial assessment, only 8.3% of the management team scored in the “Engaged” category, and the overall “Engagement Index” score was 33, which is below average. The program blended the assessments with trainings and project-based learning to involve managers in creating a new vision of engagement. At the end of the program, participants completed a post assessment to measure the results.

Results

&

ENGAGEMENT INCREASED

The overall Engagement Index increased by 112%

%

'

DISENGAGED DECLINED

Percentage of disengaged team members declined 32%, from 41% to 9%.

%

BOTTOM LINE RESULTS

After the intervention, plant performance increased by 9.3%.

%

Products & Services Delivered

EQ Skills


SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide. Read more about SEI. 

Team Climate


TVS – Team Vital Signs is a validated assessment that quickly captures essential indicators of your team’s health — and offers a clear path toward peak performance. Read more about TVS

Coaching


Coaching – Six Seconds’ coaching methodology blends neuroscience with the International Coach Federation competencies supercharged with the power of EQ. Read more about Six Seconds’ Coaching

Emotional intelligence (EQ) = being smarter with feelings

EQ is a learnable, measurable skill that predicts improved effectiveness, relationships, quality of life & wellbeing (here's the research)

Introduction to emotional intelligence Take the EQ test for free
How to grow your EQ skills Join the Six Seconds community
Subscribe for free updates Dive in with Unlocking EQ
Discover upcoming EQ events About Six Seconds

You get what you measure - so measure what matters

For many people, emotional intelligence is intangible -- so we created assessments that make it clear, actionable, and practical.

Try the free version to get started.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification. Dive into this transformational methodology with Unlocking EQ - then continue toward the 4 professional accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Emotions Drive People :: People Drive Performance

Six Seconds provides businesses with tools, methods & expertise to improve the people-side of performance with emotional intelligence. As shown in the case study library, EQ strengthens leadership, team effectiveness, customer service/sales, accelerating change, and building a high-performing culture.

Introduction to EQ in business  Find an expert (coach, consultant, facilitator)
Case study library About Six Seconds
Upcoming Events Six Seconds' Clients

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Explore the pathways: 

Certified EQ Consultant Certified EQ Facilitator
Certified EQ Coach Certified Social Emotional Learning Specialist

At the Heart of Learning

Six Seconds is the comprehensive source for tools, methods & expertise to improve education --  around the globe, across the age span, for all stakeholders.

Introduction to EQ in education POP-UP Festival in partnership with UNICEF
What is Social Emotional Learning? Find an expert (coach, consultant, facilitator)
EQ / SEL in higher education About Six Seconds
Upcoming events Pioneers in SEL

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Education Vital Signs

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification. start with the EQ Educator Certification - then continue toward the 4 professional accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Questions about growing emotional intelligence? Let's talk!

Six Seconds' vision is a billion people practicing emotional intelligence, because we think it will make the world a better place. We are a nonprofit org supporting changemakers in every sector, in every country, with transformational EQ tools and methods. 

This field is for validation purposes and should be left unchanged.

Pin It on Pinterest