AI Adoption and Change Management
In a world experiencing constant disruption, effective change management is more important than ever. Develop systems to navigate the human side of change management.
Emotions drive people. People drive performance.
Empower people to thrive through transformation.
Build emotional intelligence into your change and AI initiatives so teams stay agile, engaged, and confident – no matter the disruption.
70% failure rate
Over 70% of change efforts fail due to human factors, according to McKinsey
26% of employees
Only 26% of employees say communication about change from their organizations is effective
3x as often
AI adoption succeeds 3× more often when leaders integrate emotional and ethical insight
Change Management Outcomes We Deliver
When you partner with Six Seconds, you can expect:
Effective Communication
Develop leaders who inspire, connect and deliver results
Equip leaders at every level with the emotional intelligence skills to foster trust, drive collaboration, and lead through complexity.
Key Outcomes:
- Smarter, faster decision-making under pressure.
- Better teamwork through stronger trust and communication.
- Customer loyalty driven by authentic, people-focused leadership.
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Case study: Learn how Kuehne + Nagel reshaped daily leadership choices, reduced conflict, and increased operational effectiveness →
Increased Adoption
Attract, grow and keep the right people
Build a talent system that selects for fit, accelerates development, and turns managers into coaches who grow capability.
Key Outcomes:
- Better hiring and role fit through behavioral insight and EQ-informed selection.
- Faster ramp and internal mobility with clear feedback and coaching pathways.
- Lower regrettable attrition by aligning strengths, career paths, and expectations.
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Case study: Learn how the FedEx Global Leadership Institute developed its next generation of leaders →
Greater Resilience
Create a culture that inspires connection, commitment, and growth
Design a high-trust environment where people bring energy to the work and teams execute consistently.
Key Outcomes:
- Higher engagement and discretionary effort across teams and functions.
- Trust that reduces friction and silos, improving collaboration and speed.
- Reduced burnout and a healthier work climate that sustains performance.
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Case study: Learn how Siemens doubled the number of highly engaged managers →
Authentic Trust
Lead change people believe in—and sustain
Equip leaders and teams to navigate transformation with clarity, empathy, and ownership. In the era of artificial intelligence, change management is a core business function.
Key Outcomes:
- Faster adoption and execution of strategic initiatives.
- Less resistance and more accountability through clear, two-way communication.
- Greater resilience and lower change fatigue during ongoing transformation.
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Case study: Learn how the UK’s National Health Service navigated COVID complexity and burnout in healthcare →
More Alignment
Earn loyalty with emotionally intelligent customer journeys
Deliver consistent, empathetic experiences across marketing, sales, and service so customers trust—and return.
Key Outcomes:
- Higher CSAT/NPS and repeat purchase through clear, human-centered interactions.
- Stronger recovery when things go wrong; fewer escalations and churn risks.
- Consistent delivery across channels and teams, aligned to customer needs.
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Case study: Learn how UCB improved internal exchanges and strengthened key relationships →
More Sustainability
Connect, discover, and close with EQ
Enable sales teams to build trust, understand needs, and advance opportunities with confidence.
Key Outcomes:
- Higher win rates through deeper discovery and credibility.
Shorter sales cycles and improved forecast accuracy with clearer next steps. - Stronger cross-sell/upsell and retention from long-term relationship depth.
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Case study: Learn how Sheraton increased guest satisfaction, revenue, and market share →
How We Do It
Launch quickly from a proven library of evidence-based tools and programs based on over 25 years experience – and then refine where it matters most. We customize content to your culture, priorities and KPIs. Our approach blends:
Interactive Training
Engage your people with hands-on learning they’ll remember and use.
Validated Assessments
Measure what matters most for change management, including levels of trust and capacity for change.
Tools include self-assessments, 360 assessments, and group reports.
Coaching & Consulting
Embed emotional intelligence into your culture to exceed your KPIs
Case study: Learn how the UK’s National Health Service navigated COVID complexity and burnout in healthcare →
Get Started Today
Launch quickly from a proven library of evidence-based tools and programs based on over 25 years experience – and then refine where it matters most. We customize content to your culture, priorities and KPIs. Our approach blends:
1. Tell us about your goals
We start by listening to your needs and goals. What’s the change you most want to see? How can we help you achieve that? We clarify business goals, define the KPIs that matter (retention, engagement, CX, sales), and walk you through a clear process for implementation.
Schedule a consultation to get started today.
2. Create a custom solution to meet your needs
We customize a unique solution for every client. There is no one-size-fits-all. We recommend a right-sized blend—interactive training, leadership coaching, and measurement—mapped to your goals, constraints and calendar.
Schedule a consultation to get started today.
3. Get reliable data on the current reality
We use psychometrically validated assessment tools to get actionable data and establish a baseline for our work together. Do you know what percentage of your workforce is engaged? How are the levels of trust? We measure the invisible drivers of results.
Schedule a consultation to get started today.
4. Build capacity for improving KPIs
Our interactive, evidence-based programs build emotional intelligence skills and are designed to boost engagement, retention, and performance — tailored to your people and your goals.
Schedule a consultation today to learn more.
5. Re-test to measure progress toward goals
We re-measure against the baseline and your KPIs, always committed to achieving your goals, and to sustain and scale what’s working.
Schedule a consultation today to learn more.
Want more evidence?
Download the Business Case for Emotional Intelligence here.
Why partner with Six Seconds?
Please contact us to learn more about using these tools to develop exceptional leaders and teams.
Leveraging Six Seconds’ tools and methods is helping our managers be more effective. The positive effects are rippling throughout the company.
Marcelo Alvisi de Paula
Clients and partners include
Ready to lead change more effectively?
Tell us about your goals, and one of our team member will be in touch shortly. No SPAM. Just helpful people.