Situation: In the face of extreme volatility and uncertainty in its market, the corporate team at Siemens Healthineers Latin America faced a crisis of trust, communication and performance.
Solution: Six Seconds’ partner worked with the leadership team to develop and implement a comprehensive climate improvement strategy based on emotional intelligence assessments and coaching.
Results: A dramatic shift in the culture at Siemens Latin America, highlighted by a 139% increase in the number of highly engaged leaders, and a 46% increase in engagement scores overall.
“The impact and results are visible in the organization. I feel that there has been a considerable positive impact in the level of sincerity and trust in the team.”
Siemens Healthineers is a global medical technology company. Its corporate team in Latin America faced unprecedented pressure because of economic and political upheaval in the region, and their company culture and operations began to suffer. Working in silos, transferring blame, thinking only about personal interests, and wasting time were among the typical challenges facing the team. The leadership team, based in Brazil, was dedicated to finding solutions. They brought in Kronberg, a consulting group based in São Paulo and a Six Seconds Preferred Partner, to help identify the issues and facilitate change.
Kronberg, Brazil’s leader for emotional intelligence in business, utilized personal, leadership and team assessments from Six Seconds to identify the issues. This helped clarify the problem and get team members “on the same page” about their priorities. Then they moved on to the stage of developing the skills people needed to work on their individual and team goals, with a combination of individual coaching, experiential learning, and retreat-like workshops over an 8-month period.
The overall engagement score increased by 46%.
Percentage of highly engaged leaders increased by 139%.
Percentage of engaged employees increased from 21% to 51%.
Products & Services Delivered
SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide. Read more about SEI.
OVS – Organizational Vital Signs is a validated assessment that quickly captures essential indicators of your organization’s health — and offers a clear path toward peak performance. Read more about OVS.
TVS – Team Vital Signs is a validated assessment that quickly captures essential indicators of your team’s health — and offers a clear path toward peak performance. Read more about TVS.
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