My Invisible Emotional Raincoat

My Invisible Emotional Raincoat

How many times have you had to deal with the negativity of others this week? Today? We  know that anger and stress are all around us from the frustrated car  driver waiting for the pedestrian to cross the road to the mom dealing with toddler tantrums. Coping with all...

Emotional Triggers of Daily Life

One of my triggers is a desire to “fight for my rights” if I sense that I’m not supported in my work.  My fight response may manifest subtly as a tenacious search for an “unavailable” library book or the dogged pursuit of information from a tight-lipped colleague. ...
An EQ Incident

An EQ Incident

On of our network members, Shabbir Latif, wrote this reflection about putting emotional intelligence into action: I live in San Jose and work in Soledad (90 miles) away where I rent a room for four days during week. When I first started working in Soledad, I used to...

Anger Is Not the Problem

A friend recently confided that he had “acted badly” at work. He had raised his voice and snapped at his team. Now he felt ashamed. I asked him to describe the situation. “Greg” had repeatedly asked his logistics team to bill their trucking partners using new...