Leadership

Great leaders create a container, a context, a playground where their people reach higher and dig deeper. They form a gut-level connection with their people, with authenticity and passion, they create trust and drive — they are “people people” because their job is leading others, not “doing tasks.”  

This requires a remarkable blend of insight into what drives people (and themselves) and a robust set of tools for creating the right emotional conditions for performance.

breakthrough leadership with emotional intelligence

“Everyone knows” that leadership is about influence, which requires building relationships.  “Everyone knows” that enrolling people in vision is central.  “Everyone knows” that feedback is invaluable.  So why doesn’t everyone do these things?

It’s not enough to know.  We need to engage the emotional side of the brain, and get it working together with the rational side.  There are thousands of leadership programs focused on the external behavior of leaders. Using emotional intelligence is about focusing on what’s inside — the core capabilities that allow people to build a climate and culture that supports exceptional leadership.

 

Recent Leadership articles:

Case Study: Amadori-EQ and Sales Performance

By: Rachel Goodman on January 24, 2017 | 0 comments
A new case study, written by Giacomo Nottoli, Lorenzo Fariselli, Fabio Barnabè, Erika Paci in collaboration with Massimiliano Ghini, Joshua Freedman and Paul Stillman, shows dramatic impacts from EQ training on sales performance. Amadori is one of the leading companies in the Italian agro-food sector, an innovative company and specialist in the poultry market. The turnover in 2015 was more than 1.2 billion euros. The Company, founded forty years ago in Cesena, relies on collaboration with over 7,400 workers and has industrial…

 

The Business Power of Emotional Intelligence in the Middle East

By: Rachel Goodman on January 17, 2017 | 0 comments
In the "dynamic" business environment of Dubai and the GCC region, what's the role of emotional intelligence in the Middle East? Organizational culture is evolving rapidly as enterprise adapts to a changing world. How does emotional intelligence help leaders build organizations that flourish in the UAE and beyond? We asked two experts on EQ in business from Dubai for insights on using emotional intelligence tools to improve performance. Liana Bagworth is a part owner of Dynamic Learning, Six Seconds' Preferred Partner in…

 

Emotional Intelligence in Italy: Meet Lorenzo Fariselli

By: Rachel Goodman on January 11, 2017 | 0 comments
How we learn about our own emotions and patterns effects how we perform at work, and how we behave at home in our personal relationships. They are not separable. As emotional intelligence in Italy grows, business leaders are learning to harness the power of emotion to fully engage people. That is the message Lorenzo Fariselli wants to instill when exploring how businesses can view investing in emotional intelligence training. Lorenzo is Regional Network Director for Italy. He has a background in…

 

PizzaCo Case: Engaging the Power of Purpose

By: guest on December 13, 2016 | 0 comments
[et_pb_section admin_label="section" transparent_background="off" allow_player_pause="off" inner_shadow="off" parallax="off" parallax_method="off" custom_padding="0px|||" padding_mobile="off" make_fullwidth="off" use_custom_width="off" width_unit="on" custom_width_px="1080px" custom_width_percent="80%" make_equal="off" use_custom_gutter="off" fullwidth="off" specialty="off" disabled="off"][et_pb_row admin_label="row" make_fullwidth="off" use_custom_width="off" width_unit="off" custom_width_px="1080px" custom_width_percent="80%" use_custom_gutter="off" gutter_width="3" padding_mobile="off" allow_player_pause="off" parallax="off" parallax_method="on" make_equal="off" column_padding_mobile="on" parallax_1="off" parallax_method_1="on" parallax_2="off" parallax_method_2="on" parallax_3="off" parallax_method_3="on" parallax_4="off" parallax_method_4="on" disabled="off"][et_pb_column type="4_4"][et_pb_text admin_label="intro text above slide" background_layout="light" text_orientation="left" use_border_color="off" border_style="solid" disabled="off"] How does a business find meaningful purpose? What is the role of emotional intelligence in bringing leaders together around a shared direction? In this case story, the corporate…

 

reducing stress to mangage change

Stressed About Change?

By: Joshua Freedman on August 23, 2016 | 0 comments
[et_pb_section admin_label="section"][et_pb_row admin_label="row"][et_pb_column type="4_4"][et_pb_text admin_label="Text" background_layout="light" text_orientation="left" use_border_color="off" border_color="#ffffff" border_style="solid"] The success and failure of change is interlaced with the complexity of stress. Is reducing stress and managing change possible for leaders? It’s easy to see why change creates stress. Stress also creates change – and, paradoxically, blocks it. To lead change, or just to survive it, we need to learn more about how stress works. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section admin_label="Section" fullwidth="on" specialty="off"][et_pb_fullwidth_slider admin_label="Fullwidth Slider" show_arrows="on" show_pagination="on" auto="off" auto_ignore_hover="off" parallax="on" parallax_method="off" remove_inner_shadow="off" background_position="default"…

 

Leading Your Team Through Change

By: Joshua Freedman on August 10, 2016 | 0 comments
When the wave of organizational change hits, teams often get knocked off course – or even pushed underwater.  Leading team change, what can you do to keep the change process working while supporting your people through the challenges?  Ideally, we can be leaders of change, with a clear vision of the future, confidently bringing our teams to the next stage of growth. Unfortunately, most managers feel more like “change victims” than “change leaders.” Changes comes as a force from above…

 

How to Make Stressful Change Sticky: Focus & Reflection

By: Joshua Freedman on July 28, 2016 | 0 comments
You’re leading your team through an important, complex, stressful change. You’ve done the work to prepare and brought them into the process. You earned their buy-in, and you’re off to a great start. In the first week you make progress. In the second a little less. A month later, well… not enough. Stressful Change Demands Focus One of the biggest barriers to successful stressful change: losing focus. It’s easier to slip back into the old way, to put on the old comfortable…

 

Negotiating Conflict with Emotional Intelligence

By: Joshua Freedman on July 20, 2016 | 8 comments
Recent meeting: opposing views led to escalating conflict... EQ train wreck.  As I watched, I just kept thinking:   It would be so easy to negotiate this conflict if people used just a scrap of emotional intelligence. How?  Here are 4 simple steps to resolve conflict and get agreement... get REAL about a solution:   1.  Relax.   When you walk into a meeting "wound up," people immediately feel that.  Doesn't matter if you're coming to attack them, or just stressed by…

 

The New Business Case for Emotional Intelligence

By: Paul Stillman on July 7, 2016 | 0 comments
Are you curious about emerging best practices for emotional intelligence in business? Would you like to make the case for emotional intelligence in your business consulting practice or organization? Did you miss our recent webinar when we launched our new, complimentary Six Seconds eBook, The Business Case for Emotional Intelligence? You are in luck, since we recorded the webinar and the question and answer period and would like to share those videos with you. Making the Case for Emotional Intelligence…

 

Australia’s Careerlink: People Solutions Drive Performance

By: Rachel Goodman on June 22, 2016 | 0 comments
What kind of support do companies need to create lasting change in their workforce? That is a question Careerlink is trying to answer with their services. Careerlink, a Six Seconds preferred partner for three years now, is based in Adelaide, Australia. They have recently expanded their EQ work into the United States and Asia. Founders John Dare and Angela Giacoumis were looking for a tool that they could use to measure AND develop EQ, which led them to Six Seconds.…

 

EQ Stories: Customer Service with Emotional Intelligence

By: Rachel Goodman on March 22, 2016 | 5 comments
Kevin Donohoe, age 27, works in a field that is ripe for the use of emotional intelligence; health insurance. He staffs a customer service help line for ServRx, a company that bills and collects workers’ compensation prescription claims for pharmacies. His phone conversations are usually with pharmacists who serve patients that often have chronic pain from their injuries. How does it feel to get calls from anxious, overworked pharmacy employees who in turn have anxious, sick customers? My discussion with…

 

Research Report: Leadership EQ and Work Engagement in Healthcare

By: Paul Stillman on March 7, 2016 | 2 comments
What is the connection between a leader's emotional intelligence and how engaged their employees are? A new study by Dr. Ekta Vyas establishes that healthcare leaders’ emotional intelligence predicts their performance outcomes, which positively and significantly predict their staff’s work engagement behaviors. According to Vyas, the healthcare industry of the 21st century is going through major changes in healthcare delivery and the need for leaders to collaborate across disciplines, sectors, and organizations has never been stronger. So, too, she says, is…