Shame–an Excruciating Place

While some of us may embrace our physical pain during a workout or marathon–most of us try to escape psychological/emotional pain.  Our defenses may be so efficient that we only detect our grief/shame/anger in a vague moodiness.  But an excruciating emotion has much to teach us, if we open our minds and hearts to hear.  […]

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EQ Leaders Maintaining a People-Centered Culture at Quad/Graphics

EQ Leaders Maintaining a People-Centered Culture at Quad/Graphics

How does emotional intelligence development fit in a highly successful, fast-paced industrial/manufacturing business? Quad/Graphics is committed to maintaining their people-centered culture — so EQ is a vital asset for their leaders. Background Quad/Graphics (www.qg.com) is a highly innovative printing company; established in 1971 in Wisconsin, the company now has 12,000 employees. The mission is “We […]

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Taking Industrial Safety to the Next Level

Taking Industrial Safety to the Next Level

Committed to continuously improving safety, a leading chemical manufacturer launched a new safety program. Where most efforts to improve industrial safety rely on procedures and regulation to drive change, this initiative was developed using the research and principles of Emotional Intelligence (EQ). Instead of more legislation, this program set out to inspire people to act […]

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Purpose Drives Performance

In Leaders Worth Following I wrote, “in times of trouble, true leaders provide both comfort and challenge…. They blend head and heart to be trustworthy, courageous, and authentic – to take care of their people and walk together toward a compelling purpose.” I’d like to emphasize the power of that purpose – it builds trust.  […]

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Emotional Intelligence Helps NFL Players “Win at Life”

“We’re learning that emotional intelligence is an important ingredient in helping professional athletes live healthy and successful lives” – National Football League Players Association Executive Director Gene Upshaw A study of retired NFL players and EQ compares players’ emotional intelligence with life success — including good health, positive relationships, avoiding drug/alcohol use & violence, financial […]

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T&D Magazine: Organizational Climate Helps Predict Performance

Training & Development Magazine, June 2005: Key relationship factors predict more than half of the difference between low and higher performers, finds a new research study by the Institute for Organizational Performance. Trust alone predicts 46 percent of the difference. Download a PDF: Trainig & Development Magazine, June, 2005

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Research Shows Optimistic Employees Earn Higher Performance Scores

More optimistic employees are more successful even in a highly technical IT firm. Using the SEI emotional intelligence assessment, researchers found optimism predicts almost 18% of job success. The finding reinforces the importance of hiring and training for this learnable skill. It also provides and edge to employees who want to be recognized as high […]

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