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How can hoteliers create that elusive energy that “infects” guests with delight? Hospitality Business ME interviewed Jayne Morrison in Dubai for the secret ingredients.
Jayne Morrison: “People with higher EQs have more meaningful relationships because they have a greater sense of self-awareness, they understand their emotions and how these drive their thoughts and behaviours, and are mindful of how these affect others. People with higher EQs also make intentional choices in their interactions with others, using consequential thinking before taking action instead of drifting through life on autopilot.”
Jakarta EQ radio show – in a mix of Bahasa Indonesia and English, the lively discussion focuses on why and how to bring emotional intelligence into leadership — and the unique needs for EQ leadership in Indonesia.