In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
What does the world’s largest study of emotional intelligence say about EQ in Europe today? Some bad news, but also opportunity that’s essential as we grapple with change.
What’s happening with emotional intelligence in the world today? Here are the latest insights from the world’s most extensive study of EQ.
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