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In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
What does the world’s largest study of emotional intelligence say about EQ in Europe today? Some bad news, but also opportunity that’s essential as we grapple with change.
What’s happening with emotional intelligence in the world today? Here are the latest insights from the world’s most extensive study of EQ.
To reach their strategic objectives, Hyundai’s manufacturing team in Turkey identified a key need: Agility requires managers to build their creativity. To build those capabilities, here’s how Hayatın Ritmi, Six Seconds’ Partner in Turkey, is working with the company to leverage the emotional intelligence Brain Talents to set a context for innovation.
Celebrating the 2017 U.N. Universal Children’s Day, we’re holding “popup festivals” in 100 countries for kids & their adults to learn about emotions, wellbeing, and children’s rights — join the global party!
It takes a lot of emotional intelligence to build trust in the workplace when people hail from different countries. Lieve Demol shares her tips for forging stronger relationships.
Can emotional intelligence training improve hospitality? This case study shows how building team work fuels employee engagement – which improves customer experience, and the bottom line.
What would it take to create an innovative organization where people FEEL the spark to take it higher? Max Presutti tells us the secret.
What’s happening with emotional intelligence in Italy? Meet the leader of the Italian Emotional Intelligence Network, Lorenzo Fariselli.