Increasing Vitality with Social Emotional Learning

Increasing Vitality with Social Emotional Learning

A growing body of research shows that youth who learn social emotional skills have better grades, happiness, and life success. Google “social emotional learning” and you’ll get 20,400,000 results in .36 seconds. With all that data, where to begin?  What’s the most useful information for understanding the impact of social emotional learning (SEL) and learning […]

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Celebrating Employees to Create the Customer Experience

Celebrating Employees to Create the Customer Experience

Working with an amazing org on bringing emotional intelligence more fully into their culture in order to create a better customer experience. They offer a mission-critical, expensive, serious service and they have long-term customers: Relationship is lifeblood for this business.  They want customers to have a fabulous experience, even when there are issues.  We know that […]

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Relationships Matter

Relationships Matter

Many companies try to pursue execution, teamwork, motivation, and change without paying attention to human relationships, but the results are not sustainable. Here’s the missing ingredient.

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Measure and Increase Employee Engagement: A Case Study

Measure and Increase Employee Engagement: A Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Case: Engagement, Safety & Quality in Chemical Manufacturing

Case: Engagement, Safety & Quality in Chemical Manufacturing

A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents.   The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]

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EQ and School Climate

EQ and School Climate

What did it feel like to walk down the halls at your school when you were a kid? Was it safe, welcoming, inclusive? What’s it like for your children?

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