Expert Panel: Leadership to Improve Trust & Communication

Expert Panel: Leadership to Improve Trust & Communication

In the recent VITALITY REPORT we learned one of the top issues blocking organizational performance is: leaders are not creating a context with enough trust and communication. How can emotional intelligence help? In a lively discussion, experts from the upcoming World EQ Summit discuss insights on this pressing challenge, and how the science and practice […]

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Seeking Refuge Reaches Global Audience

Seeking Refuge Reaches Global Audience

Seeking Refuge Promotes Empathy Worldwide The United Nations has declared June 20th World Refuge Day and in response to the worldwide refuge crisis, Six Seconds sponsored a series of workshops and public dialogs around the globe that brought people together to answer the question; how do you give and seek refuge? “Our responses to refugees […]

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Measure and Increase Employee Engagement: A Case Study

Measure and Increase Employee Engagement: A Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Case: Engagement, Safety & Quality in Chemical Manufacturing

Case: Engagement, Safety & Quality in Chemical Manufacturing

A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents.   The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]

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Surprise… Your People Affect Your Customers

Surprise… Your People Affect Your Customers

I was telling a friend about a recent meeting with a senior leadership team: “It was a great meeting because they immediately ‘got’ that the way they treat their people affects the way their people treat their customers.” My friend (who is very non-corporate) laughed, “Even I get that!” This seems like an incredibly obvious […]

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Leaders Worth Following

Leaders Worth Following

What makes a leader into someone worth following? Is it their title? Their actions? Or maybe something more — something that is both rational and emotional.

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