Trust is an emotional signal of safety—one of our basic human needs. It's measurable and can be grown. Our Vital Signs research shows trust is a key driver of team performance.
Trust operates as both a measurable organizational outcome and a learnable emotional skill rooted in four foundational elements: competence, caring, commitment, and consistency. When emotional intelligence practices strengthen these dimensions, trust becomes a competitive advantage that drives team productivity, deepens listening, and increases resilience in relationships.
- Master the practical mechanics of trust repair by following "Requesting Trust: 5 Practical Steps to Repair and Increase Trust," which breaks down how to identify where trust has eroded and systematically rebuild it through structured conversation.
- Understand that trust exists on a spectrum you can assess and improve by reviewing "Assessing Trust - Six Seconds," which identifies trust as a vital sign of organizational health and explains why people who feel trusted dig deeper and forgive more readily.
- Apply the science of trust across different life contexts—whether parenting or leading teams—by exploring "Trust: How It's Built, Broken, and Repaired - Six Seconds" for evidence-based strategies on the complete lifecycle of trust, or "10 Emotionally Intelligent Ways to Build Trust as a Parent" for relationship-specific emotional intelligence techniques.
Earning Trust: The 4 Cs of Trust and How to Make Them More Visible
Jan 19, 2015 ... There are 4 elements that create trust: competence, caring, commitment, consistency. Got all? How To Earn Trust: The 4 Ingredients of Trust.
Trust Archives - Six Seconds
Trust is at the center of healthy, productive relationships at home and at work. Emotional intelligence skills are essential to assess, increase and repair ...
Essentials of Trust – Management Essentials 2 | The EQ Store
Six Seconds is the global community for emotional intelligence. We are a nonprofit organization working in over 150 countries toward a billion people practicing ...
Requesting Trust: 5 Practical Steps to Repair and Increase Trust
Nov 20, 2025 ... How To Talk About Trust · 1. Agree to talk about improving trust. · 2. Identify how trust has been reduced. · 3. and 4. Identify ways to ...
3 Tips for Leaders to Increase Trust
Jul 8, 2017 ... With trust in your workplace teams are more productive, meetings run efficiently, and you work with autonomy. But when trust is running low, ...
Assessing Trust - Six Seconds
Oct 18, 2025 ... One of the most important Vital Signs of a healthy climate is TRUST. When people trust you, they dig deeper, listen better, and forgive more ...
Three Key Strategies from Stephen MR Covey - Six Seconds
Oct 31, 2017 ... “We can make a compelling business case as to why trust matters, just like you do, Josh, with emotional intelligence,” Covey asserts. He ...
The Trust Advantage - Events
Drawing on Six Seconds' global research and business case studies, she will share practical ways leaders can strengthen trust through emotional intelligence, ...
Trust: How It's Built, Broken, and Repaired - Six Seconds
Mar 21, 2025 ... How is trust built, broken, and repaired? Evidence-based insights on the science of trust and practical strategies for rebuilding stronger ...
10 Emotionally Intelligent Ways to Build Trust as a Parent
Aug 22, 2017 ... Parenting is the toughest job on the planet - and it can be an emotional roller coaster. Because of that, trust is essential.