Requesting Trust: 5 Practical Steps to Repair and Increase Trust

Requesting Trust: 5 Practical Steps to Repair and Increase Trust

…nd the easiest to cultivate? The hardest? Click to tweet How To Talk About Trust The Trust Alliance is a conversation where you agree to support one another to increase mutual trust. The conversation has a few steps: Agree to talk about improving trust. Each person identify one way trust has been reduced (one thing the other person did or didn’t do). Each person identify one action to take to remedy the issue / increase trust. Agree to take the ac…

Leading Your Team Through Change

Leading Your Team Through Change

…willing to work with me on this?” One of the little-understood aspects of trust is that it’s something we FEEL. Trust is an emotion that helps us survive. It’s actually connected to the feeling of love – as well as respect and safety. So don’t approach trust only with logic. If team members are not feeling trust, you can’t convince them with facts alone. They need to know that you and their colleagues are committed, responsible, and mutually prot…

The Bread & Butter of Leadership

The Bread & Butter of Leadership

…alize that everyone has something to teach you. Show each person that you “see” her/him. Many leaders intimidate because of their power and title. The really successful leaders make others feel that it is safe to speak up and know their opinions will be heard.   6. Go First Do you want trust and respect from others? Start by trusting and respecting yourself. It means not putting yourself down when you make a mistake; own up to it and move on. Let…

EmotionAI Virtual Conference

EmotionAI Virtual Conference

…technologies to solve real problems faced by real people. His latest book, Trust Factor: The Science of Creating High Performance Companies, uses neuroscience to measure and manage organizational cultures to inspire teamwork and accelerate business outcomes. His 2012 book, The Moral Molecule: The Source of Love and Prosperity, recounted his unlikely discovery of the neurochemical oxytocin as the key driver of trust, love, and morality that disting…

Emotional Intelligence Fuels Vital Leadership: Three Essential Skills for High Performing Leaders

Emotional Intelligence Fuels Vital Leadership: Three Essential Skills for High Performing Leaders

…udies discussing psychological safety in the workplace; this boils down to trust. Have you ever worked for a leader who engendered distrust? How open were people to change in that context? A leader’s capacity to generate trust is key to forming inclusive teams where every voice is heard; leaders who build strong trust create opportunities for team members to innovate and experiment without retribution or blame for failures — even in stressful time…

Vital Leadership: What are the skills of high performing leaders? (#16)

Vital Leadership: What are the skills of high performing leaders? (#16)

…rust I feel in my team, the more sense of responsibility I feel to both be trustworthy or be worthy of that trust – @EQjosh of @6s_EQ Click to tweet When leaders have done the hard work of building trust, it’ll make their job so much easier to create change. It’s really hard to make people change when leaders haven’t developed trust – Avril Kidd Click to tweet A big sign of trust is being able to tell your colleague, your manager that you’re not o…

Workplace Vitality Research: Trends in Leadership, Organization Performance and Emotional Intelligence

Workplace Vitality Research: Trends in Leadership, Organization Performance and Emotional Intelligence

…Research: 62 percent of business performance can be predicted by level of TRUST in the workplace… and globally, trust at work is low. Click to tweet Companies with a “negative emotional valence” (aka “bad mood”), are 16x as likely to have poor employee retention Click to tweet When emotional intelligence is not a priority for an organization, frustration is the most common feeling, 10x as frequently has happiness Click to tweet Download the full…

plutchik_testing_123

plutchik_testing_123

…nger. Anticipation is the opposite of surprise. Disgust is the opposite of trust. Combinations: The emotions with no color represent an emotion that is a mix of the 2 primary emotions. For example, anticipation and joy combine to be optimism. Joy and trust combine to be love. Emotions are often complex, and being able to recognize when a feeling is actually a combination of two or more distinct feelings is a helpful skill. Intensity: The cone’s ve…

EQ Drives Team Performance Across Industries in the UK

EQ Drives Team Performance Across Industries in the UK

…across the four teams, which fueled increases on 90% of team KPIs such as trust, motivation, and execution. Here is a graph of one team’s improvement over a 6-month period, including a doubling of the percent of Engaged employees: “It’s opened the door to us being more honest with each other – and that’s vital if we are going to deliver all of the things that we want to as a team. The work on purpose has been particularly helpful as I think it’s…

Expert Panel: Leadership to Improve Trust & Communication

Expert Panel: Leadership to Improve Trust & Communication

…. What do you make of this slide? Lea Brovedani: Well, I’m associated with trust across America, trust around the world and they found similar slides. If you read anything around Edelman’s Trust Barometer, almost all of the research is coming back saying that there is a direct correlation between profitability and trustworthiness within organizations. When companies are actually focused on creating a trusting workplace, they will see the return in…

Earning Trust: The 4 Cs of Trust and How to Make Them More Visible

Earning Trust: The 4 Cs of Trust and How to Make Them More Visible

…nsistency. Got all? Click to tweet How To Earn Trust: The 4 Ingredients of Trust Trust is built from the Trust Cs: Commitment = Following through consistently Caring = Showing the other person matters Consistency = Reacting in a somewhat predictable way Competence = Demonstrating ability to meet commitment How To Show You Are Trustworthy You are probably reasonably competent, caring, and committed. And, if you are bluntly honest with yourself, you…

The Trust Revolution: 4 Powerful Strategies from Neuroeconomist Paul Zak

The Trust Revolution: 4 Powerful Strategies from Neuroeconomist Paul Zak

…rust in new ways Click to tweet To Trust is Human: The Relational Basis of Trust and Distrust In some ways information technology has made us more connected, as has the “sharing economy.” Yet research on social media and loneliness suggests social media is not increasing our feeling of connectedness. Sadly, people are feeling increasingly isolated , The spiral of declining trust may actually be fuelled by the very personal loss of connection and g…

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