How does emotional intelligence create value – personally and professionally? Panelists from the upcoming conference of North America’s emotional intelligence practitioners (EQ CON June 5-6, San Diego) identify key applications of this breakthrough methodology.
EQ INCREASES ENGAGEMENT & PERFORMANCE
I was working with a business owner in the residential service industry. He hired me to help with the disconnect between his vision/passion and the level of engagement of a majority of his employees. He had tried several different structural changes– creating new job descriptions, implementing performance pay, implementing a philanthropic element– but none of these initiatives significantly moved the needle. They were still experiencing significant turnover, declining productivity and a growing separation between employees and leaders.
Using Six Seconds’ tools– the SEI, Brain Profiles and the Vital Signs toolkit, we were able to identify the root cause of the disengagement. The employees were experiencing their emotions as roadblocks. We identified the root cause of these roadblocks and recommended changes. We enhanced organizational effectiveness by creating a new hiring model. We implemented a “pathway to success” plan for leaders and employees to encourage their development. Our work with them on emotional intelligence has been really effective; it is increasing the bottom line metrics of revenue generation and gross profit.
EQ INCREASES SELF AWARENESS & INTENTIONAL DECISION MAKING
EQ TOOLS POWER LEADERSHIP & TEAM ENGAGEMENT
Hanley Brite’s client was struggling with low company morale, productivity, and sales. Using EQ assessment tools from Six Seconds, to gain actionable data, Brite developed coaching relationships with the three key leaders. They held a series of all-hands meetings and administered a Team Vital Signs (TVS) assessment to measure climate and performance factors. He structured the intervention process as an engagement strategy and drilled down to four key questions to bring the team together:
FOUR KEY QUESTIONS TO HELP BRING PEOPLE TOGETHER IN YOUR ORGANIZATION:
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