It’s no secret that the level of complexity and change continues to rise in the business world. Now, a new report, “Coaching for the 21st Century” from the Korn Institute says just as leaders need to be agile in their ability to learn and adapt, so too do the coaches helping them.

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Six Seconds offers support, training and certification for coaches wanting to keep current and keep up with their clients as they move through their careers. As I read this report, I thought of a client of mine, who, like so many leaders today, was challenged to keep up with the level of change in his industry.

Case: Executive Coaching for Agility

When I met Jason, a high level executive, he was anxious and frustrated at the prospect of his skills becoming obsolete. In short, he was worried about losing contracts to other companies who were more up to date.

As we worked together using the Six Seconds theory of change, EAR (Engage/Activate/Reflect), change_map_10-clearwe focused on the feelings (anxiety, frustration, doubt) that were counterproductive to movement.

Engaging him to create his own plan of action helped him see a path forward. He began to regain his former curiosity and courage.

He became activated as he learned about his strengths and challenges and chose to embrace the inevitable changes ahead. He began trying new strategies and techniques and they helped him regain a sense of mastery.

As we entered into the reflect phase he was able to truly appreciate the feelings that were fueling him…curiosity and excitement. As we wrapped up our sessions, Jason was eager to face his future with a set of tools, fresh attitudes and a renewed purpose that would drive his daily actions.

The Korn study shows that we coaches need to “model learning agility” for our clients, both through becoming more culturally attuned and by offering a range of ways to connect globally. In addition, the survey of coaches yielded, “Two top coaching needs for those working in complex and uncertain conditions include: (1) the ability to work more collectively and collaboratively; and (2) to manage highly distributed networks of knowledge and teams.”

Emotional Intelligence Skills for Coaches


Marilynn, David Tubley, and Paul Stillman of Six Seconds

In “Coaching for the 21st Century”, I was struck by the competencies that were presented to address these challenges. Coaches all over the globe are identifying a list of topics they address most often with C-Suite level leaders on down to the Mid-level leaders. These topics include Self-Awareness, Interpersonal Skills (empathy, listening), Influence, Motivation and Engagement showing up among all three levels.


These are clearly Emotional Intelligence skills that are learnable & teachable. Within Six Seconds’ suite of tools we offer :

EQ Certification– Learn from the leaders in the field how to raise emotional intelligence in yourself and others. Develop an in-depth understanding of emotional intelligence as you gain new tools to apply immediately to fuel positive change at work, at home, and at school — starting with yourself.

SEI EQ Assessments– Learn to assess the drivers of people-performance. Emotional intelligence is the missing link – at work, at school, and in life. Learn an incredibly effective toolset to measure these skills and share results in a way that leads to action.

EQ Coach Certification– Coaching is a powerful process to support people to create positive change – which takes thoughts, feelings, and actions working together.

Vital Signs– Tools for organizational change. Vital Signs Assessments to measure the drivers of organizational performance.

As a Master Trainer and ICF Coach I am encouraged by the opportunity we have to guide, support, mentor and train leaders to use these 21st Century skills in order to grow and change as they develop their teams with vision and purpose.  



Six Seconds Founder Anabel Jensen and Six Seconds Master Trainer/Coach Marilynn Jorgensen


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