Feb 222012
 
Talent, Leadership, Alignment: Top Business Issues for 2012

In a survey of 775 leaders and employees worldwide, the top issues are talent, leadership, and alignment. Emotional intelligence is seen as important but under-utilized — and organizations that score high on EQ earn 32% better “grades.” This bi-annual report provides a detailed exploration of the current “state of the union” of people in organizations around the globe.

Feb 112011
 
Three Tools for (Workplace) Communication

Communication in the workplace is a constant challenge. The pressures to perform and the chaos of constant change often create an environment which makes a “meeting of the minds” seem like an oxymoron. Fortunately, research on emotions and the brain has helped clarify key communication tools. Paying attention to emotional subtext will build a deeper [...]

Nov 182010
 

While some of us may embrace our physical pain during a workout or marathon–most of us try to escape psychological/emotional pain.  Our defenses may be so efficient that we only detect our grief/shame/anger in a vague moodiness.  But an excruciating emotion has much to teach us, if we open our minds and hearts to hear.  [...]

Aug 212009
 

Yesterday I came across a common situation at work and was frustrated mostly by how simple it seemed to make a change. A colleague finds himself feeling stuck, caught in a position between a demanding and sometimes irrational boss and a team that is dissatisfied and distrustful. The team has had many changes ‘thrust’ upon [...]

May 212009
 

When I moved from working in the theatre to working in an office, I was astounded by the difference in attitudes and norms. My new organization and the workplaces of my clients seemed filled with unhappiness and dysfunction. Could I use my theatre training to help transform the malaise I saw everywhere? While my clients [...]

Apr 222009
 

I had a strange dream this morning. I was helping a new employee who had just been hired in our department. We worked comfortably together but then, at the end of the workday (as can happen in dreams), I suddenly realized that this new worker was actually a former colleague. How did I not recognize [...]

Apr 152009
 

I’m always amazed to hear the stories of how people subtly fight at work. Through procrastination, gossip, stonewalling, and other passive-aggressive methods, co-workers can find clever ways to obstruct progress while appearing helpful. So much conflict can be hidden under the surface of our actions and conversations. In the theatre, this is called “subtext.” Here [...]