Aug 292012
 
Strategy Simplified - and Not

I was talking to a colleague about a project we’ll launch for her senior leadership team and the importance of framing this work in terms of strategic value.  In our work, normally that means, “How do we increase and leverage emotional capital to create enduring value?”  It’s about strengthening the leadership capacity to foster a [...]

Aug 272012
 
Surprise... Your People Affect Your Customers

I was telling a friend about a recent meeting with a senior leadership team: “It was a great meeting because they immediately ‘got’ that the way they treat their people affects the way their people treat their customers.” My friend (who is very non-corporate) laughed, “Even I get that!” This seems like an incredibly obvious [...]

Apr 042012
 
How To Boost Your Likability As A Presenter

How can you be a more effective speaker? There is a growing body of research on the link between likability and authenticity and trustworthiness. Even expert witnesses, providing court testimony, are viewed as more credible if — in addition to appearing trustworthy, knowledgeable, and confident — they are also likable. The same applies to a presenter who seeks to establish credibility in the eyes of the audience. Likeability, coupled with authenticity, is one of the cornerstones of credibility as a speaker.

Mar 222012
 
The EI-nnovation: Setting the Stage for Breakthrough Performance

while rationally we understand we need to change — at the same time we feel we are not ready to do it. What happens when people are in this mood? Probably there is little focus on real tasks; instead a lot of energy goes to finding reasons justifying that we don’t need change… creating massive stress that saps productivity and drains health and happiness. In this context, it is not surprising that companies are experiencing a really high number of change failures, and paying the financial costs of marginal execution.

Mar 132012
 
Developing EQ Smart School Counselors: A Case Study

“The EQ competencies really helped me to look deeper not only at myself but it helped me to look deeper into all aspects of my life and work” (School Counseling Graduate Student intern)   Last spring, two counselors educators completed a pilot case study of school counseling interns in their last semester of graduate school. [...]

Feb 292012
 
Feel the Power: Flexing EQ

The use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?

Feb 222012
 
Talent, Leadership, Alignment: Top Business Issues for 2012

In a survey of 775 leaders and employees worldwide, the top issues are talent, leadership, and alignment. Emotional intelligence is seen as important but under-utilized — and organizations that score high on EQ earn 32% better “grades.” This bi-annual report provides a detailed exploration of the current “state of the union” of people in organizations around the globe.

Feb 142012
 
Feeling Green - Emotional Intelligence and Sustainable Business

Joshua Freedman, Six Seconds’ COO, was interviewed by Bhavani Prakash of Green Collar Asia, a portal for the new sustainable economy. The in-depth interview explores the why and how emotional intelligence is valuable for sustainability, healthy growth, attracting and retaining talent — and leading transformation.

Feb 062012
 
Whose Shoes Do You Need to Shine?

I remember as a small child anxiously awaiting the arrival of my dad from work.  My siblings and I always knew when he was home.  Not because of the sound of his car, but rather, because of the sound of his voice broadcasting over the television; interrupting our favorite after school program. In a low [...]

Jan 212012
 
EQ Empowers Young Saudi Women for Business

Saudi Arabia’s first female team won the national competition in a pioneering program for young entrepreneurs. Emotional intelligence training and coaching equipped the girls with a competitive edge as they prepared to represent their company and country in the regional Injaz Al Arab 2011 Finals. The six high-school girls created a winning company, CATALYST, and learned invaluable skills about leadership, business, faith, and themselves.