Case: EQ Team in Big Pharma

Case: EQ Team in Big Pharma

In one of the world’s leading pharmaceutical companies, a Key Accounts team on the verge of collapse implements a six-month learning and coaching intervention based on the Six Seconds Emotional Intelligence assessment and methodology. Following the intervention,...
Is EQ Vital for Change?

Is EQ Vital for Change?

When an international IT team set out to transform their org, they found change is not just a logical process.  Using emotional intelligence mentoring and the Vital Signs climate assessment, they developed a process to make change effective. Here’s how it works....
Requesting Trust

Requesting Trust

Once you’ve identified the value of trust, assessed that you need to increase it, and focused on earning trust with the Four Cs – how do you go further? Recap of last two posts in the Vital Signs Trust series: One of the most important Vital Signs of a...
Earning Trust

Earning Trust

Trust is invaluable, and ideally we’d be able to turn up the trust dial on an instant. You can increase trust from others, but first you need to be sure you’re doing everything possible to be fully trustworthy. Practicing the 4 Trust Cs will make it...
Assessing Trust

Assessing Trust

Trust people and they will be true to you; treat them greatly, and they will show themselves great.– Ralph Waldo Emerson   One of the most important Vital Signs of a healthy climate is TRUST. When your people trust you, they dig deeper, listen better, and...