Posts Tagged ‘leadership’

Conflicting Stories of Employee Engagement


I was thinking back on a long career grappling with organizational change and striving to enhance employee engagement, both as a senior executive and then as an external consultant. I envisioned these two sides of my organizational persona meeting in a bar over a beer:  The executive side says, “You know, we’ve tried everything to […]

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Become a Commanding Communicator: Three Trust Tips


Is your leadership communication earning you trust? Take this trust quiz, then try three powerful tips to become a Commanding Communicator.

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Case Study: Emotional Intelligence for People-First Leadership at FedEx Express


What happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making.

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Powerful new research on SEL described in AERA SEL SIG publication


Important data on SEL outcomes in education, at all levels, were revealed today in the Fall newsletter of the American Educational Research Association’s Social Emotional Learning Special Interest Group (SEL SIG).   AERA-SELSIG-FAll2013_Newsletter.pdf Several Six Seconds certified associates from Switzerland, England, Canada, Spain, and the US, along with other SEL scholar/practitioners from around the world presented […]

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White Paper: Increasing Employee Engagement at Komatsu


Can we increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Self-Trust: Lead Thyself


Do you trust yourself? Are you trusted by others? I’ve had the privilege of speaking to many strong leaders in business, government, finance and education, and asked a question that’s changed my understanding of leadership and the role of trust – particularly self trust. The question: “If you had to make an important decision and […]

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The Bread & Butter of Leadership


When we talk of trust, we make the choice of being vulnerable based on our positive expectations. This positive has a similar “feel” to respect: Respect is a deep admiration. Here are six tips to building these invaluable ingredients to leadership.

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Case: Engagement, Safety & Quality in Chemical Manufacturing


A multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents.   The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]

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Disconnecting and Connecting: Daniel Goleman & Joshua Freedman on FOCUS, part 3


In the chaos of contemporary life, how do we maintain connection to self and others?   Is it enough to “unplug” once in awhile?  We are constructing a “new normal” – what are the internal and relational skills needed to thrive in these times of disconnection and connection? Daniel Goleman and Joshua Freedman continue to […]

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How Does Emotional Intelligence Increase Power?


Emotions drive you, and others. How are you using the energy of emotions to strengthen your own influence — to use your power more effectively?

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