Can we increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.
In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
Saudi Arabia’s first female team won the national competition in a pioneering program for young entrepreneurs. Emotional intelligence training and coaching equipped the girls with a competitive edge as they prepared to represent their company and country in the regional Injaz Al Arab 2011 Finals. The six high-school girls created a winning company, CATALYST, and learned invaluable skills about leadership, business, faith, and themselves.