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EQ News - EQ Reflection: Key Learnings form the Halifax EQ Conference

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    June 26, 2003



    At the first NexusEQ summit in May 2000, a delegate named Lea Brovedani
    approached me and said, "We've got to bring this conference to Halifax!" I
    am now embarrassed to say that my first thought was, "Does anyone know
    where Halifax is?" Through Lea's incredible persistence, a partnership
    was formed with the Human Resource Association of Nova Scotia (HRANS),
    and the conference was created. I see it as a testament to the power of
    vision; Lea says it shows how stubbornness can be a good thing.

    The speakers were a combination of EQ experts, human resource specialists,
    authors, and psychologists. Many were familiar to attendees of previous
    NexusEQ events, and this was the first time I'd met others. Lea did the
    majority of the conference planning, I shared models and experiences from
    the previous events, and we attempted to blend the guidance from our two
    organizations (Six Seconds and HRANS). We agreed to follow the NexusEQ standard that every speaker would be a "keynote quality presenter" who
    one of us had actually seen; Lea said, "Even if someone attends only one
    session, they ought to know that this is a transformational conference."

    The vision of the NexusEQ Conference Series is to create a shared forum
    where the leaders of the emotional intelligence movement share tools and
    wisdom for creating positive change. When we began the planning in 1999,
    we did not call it the "Six Seconds EQ Conference" because we were committed
    to forming a collaboration with other emotional intelligence organizations
    and experts. Our first step was to write to everyone we knew in the field
    to invite them to be collaborators; like any field, there are different
    "camps" in the EQ movement, and we wanted a place where all could come
    together as allies.

    Given this commitment, the most powerful evidence of the conference's
    success for me was seeing all these "competitive" speakers collaborating
    together with genuine warmth and curiosity. Most of the time, most of us
    don't actually attend the conferences where we speak -- we appear for our
    sessions, maybe attend a lunch, and then go back to our other work. At this
    conference, however, many of the speakers stayed throughout the event, they
    went to one another's sessions, ate lunch with delegates, and strengthened
    relationships.

    The other great treat for me was to meet speakers who Lea knew but I did
    not. One was Dr. J.P. Pawliw-Fry; JP, his wife Elizabeth, and some team members from IHHP (the Institute for Health and Human Potential) came to
    the event, and I can't believe we have not worked together before. It's
    such a thrill to find people with a shared vision and approach to learning.
    JP provided the opening keynote, and his presentation captured the real
    essence of the conference.

    "You Can't Stop the Waves, But You Can Learn to Surf" was about using
    emotional intelligence to reach higher levels of personal leadership. One
    of JP's comments was something like, "It's a lot safer for boats to stay in
    the harbour, but that's not what boats are meant to do." In the same way,
    people are "safe" living without risk and challenge, but that's not what
    living is meant to be. In JP's model, Self Awareness, Emotional Management,
    and Emotional Connection for the basis for Personal Leadership. JP talked
    about hijacking of the amygdala, the marshmallow study, optimism, and he
    showed that the key drivers for customer loyalty begin with emotional
    intelligence.

    The closing keynote was by Dr. Martin Seligman. Dr. Seligman spoke at the
    2000 conference, and since then he published his most successful book to
    date, Authentic Happiness. He often talks about the transformation that
    occurred in his own life when his then 5-year-old daughter, Nikki,
    challenged him to "stop being such a grouch." It's amazing to think that
    hundreds of thousands of people have been profoundly influenced by this
    child's challenge and her father's commitment to learn to be a better dad.

    In his presentation, Marty talked the three paths to happiness: the pleasant
    life, the good life, and the meaningful life. I walked away with this view
    of the three: The pleasant life is about material success; it is satisfying
    in the short term. The good life is about healthy relationships; it is
    sustaining. The meaningful life is about lifelong purpose; it is
    transformational. One of the most important points was, "There are
    shortcuts to the pleasant life, but no shortcuts to the good life or the
    meaningful life -- only long-cuts." Dr. Seligman also discussed the
    difference between traditional pathology-oriented psychology -- which
    has worked to curb the trials of mental illness -- and the new positive
    psychology -- which seeks to help people find true happiness.

    Between the opening and closing were numerous outstanding presentations
    and keynotes. Many different approaches to emotional intelligence were
    presented; in particular there was quite a bit of discussion about
    assessments. Drs. Jack Mayer and Peter Salovey each discussed different
    aspects of the MSCEIT. Dr. Reuven Bar-On, Dr. Rich Handley, Geetu Orme
    and others talked about the EQ-i. Dr. Steve Stein discussed the importance
    of tests in general. Esther Orioli presented using the EQ Map. I
    demonstrated our organizational profile, Lights, Camera, Action. There
    were also several models and definitions of emotional intelligence
    presented, those related to assessments, and various approaches to
    developing EQ; Dr. Anabel Jensen presented the Six Seconds' model of living
    with emotional intelligence -- Know Yourself, Choose Yourself, Give
    Yourself. In all the definitions and models, I saw many commonalties, and
    one basic difference.

    Commonalties:
    -> Self-awareness is key to successful change.
    -> Emotional intelligence provides value by creating engagement.
    -> How we look at the world changes the way we live in the world.
    -> An essential challenge is to be clear what we really want.
    -> Feelings are powerful -- they change us and they change the people
    around us.
    -> We have a great deal of choice about our feelings.
    -> We also have a choice about focusing on strengths versus weaknesses,
    and a strength-orientation enhances personal power and engagement.
    -> Values are one of the major drivers of behavior and emotions are
    linked to values.
    -> Thoughts, feelings, and emotions are inextricably linked.
    -> There is a great deal we've learned about how the brain and body are
    connected, how emotion ties to thinking, and what drives behavior.
    And, there is a great deal we don't know.
    -> EQ is most useful in service to achieving important goals rather than
    an end in itself -- just as IQ is not of significant value in and of
    itself.

    Difference:
    There seem to be two emerging approaches to using emotional intelligence at work. In some ways they overlap, while in others they are mutually exclusive. One approach focuses on recruitment, the other on development.

    -> Recruitment: These implementations of EQ focus on profiling high performers and then recruiting to match the profile. This approach is more easily sold to large corporations, it matches their existing mental models about creating performance. It seems to work well for certain job types, and there's no question that an EQ focus improves hiring; there is some question that it's possible to simply hire the right people and achieve optimal performance. Testing is an essential ingredient of this process.

    -> Development: While there are many approaches to developing competency, all the EQ oriented approaches seem to include building awareness of strengths and the obstacles keep people and groups from fully exercising those strengths. This emphasis on strengths is one of the unique features of the movement. Development is more complex than recruitment, harder to "scale" to a large organization, and it's messier. Coaching is an essential ingredient of this process.


    The conference was incredible, and while the speakers were all fabulous, the real success came from the delegates. Imagine the power of over 300 people with a shared commitment to bringing out the best in people -- people committed to learning and growing themselves so they can support others to do the same. It's an incredible feeling to meet a group of people engaged in using their personal power to support excellence.

    Now I'm looking forward to the next one -- "NexusEQ: Creating and Sustaining Change" -- Orlando, January 15-17, 2004. The Orlando conference is for practitioners, people actively working with emotional intelligence in schools, businesses, mental health, and health care. Many of the speakers are already committed (see http://NexusEQ.com), and the program is focused on working sessions for practitioners to share best-practice and learn the latest developments in the field.

    I look forward to seeing you there!
    - Josh

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    Please spread this message far and wide! Just keep this part too please:
    ©2003, Joshua Freedman; Six Seconds
    Six Seconds EQ Network: Inspiring emotional wisdom.

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    About the author:
    Joshua Freedman is the Director of Programs for the Six Seconds EQ Network.
    He is the coordinator of the International NexusEQ Conferences
    (http://www.nexusEQ.com), Editor of EQ Today (http://www.EQtoday.com), and
    one of the organization's trainers and consultants (http://www.6seconds.org/training). Josh's most important role is loving
    his wife Patty and their children Maxwell Abraham (2) and Emma Rose (4).

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