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    November 24, 2003



    Have you taken an emotional intelligence assessment? I've tried
    several, and gained new insight into myself each time; I see the
    different tools have different application, but that's a different
    article! I believe tests have to be used carefully, and are best
    when the test-taker does so from curiosity and a desire to learn.

    I just completed the "Emotional Intelligence Appraisal Multi-
    Rater," it's the first "multi-rater" I've tried. In a multi-rater,
    you select several people to give you input, and you can see how
    their view of you and your view of you are alike and different.

    The first step on the "EI Appraisal MR" is to purchase your
    authorization code online. The tool is now available from Six
    Seconds, and if you buy it here the nonprofit gets a commission
    -- so (a), get it from us, and (b), I have a bias! http://www.6seconds.org/ts/

    I received my authorization code in an email, and clicked the
    special link. Then I set up my survey by entering the email
    addresses of my "raters" and deciding on the timeframe. The page
    is fairly simple, it took me 3 minutes -- the biggest challenge
    was deciding who I wanted as raters. I asked work colleagues from
    different jobs and work areas.

    The system sent emails to my raters, and to me. I clicked the link
    in that email and answered the 28 questions -- took a bit more
    than 5 minutes. Then I checked back on the system each day.
    When my deadline was close, I decided to extend by a day to get a
    few more raters to complete the process.

    Today I clicked the "generate report" button and my setup page
    turned into a report. First there are several pages of
    introduction explaining EQ and the "Daniel Goleman model" of
    self-awareness, other-awareness, self-management, other-
    management. Next came a summary of scores in the four areas
    -- a bar graph showing what I said, and what others
    cumulatively said.

    Then it took me through that info question-by-question. I found
    that overall others rated me as more competent than I rated
    myself -- so that was a big relief! I saw a couple place where
    I decided the others were more accurate, and a couple where I
    think I must be good at fooling people.

    The most meaningful part was reading the open-ended comments
    on my strength relating to others and an area to improve --
    reported with no names, of course. This is where picking the
    raters is so key -- I picked people whose perspective matters to
    me. Not that they necessarily "know the real answer," but their
    view matters. So as I read the comments, I found them to be
    significant. And inspiring.

    My conclusions are that I've probably under-rated myself in my
    ability to engaging with people, and that fear may hold me back
    sometimes. Perhaps because of the insecurity I feel, I jump too
    quickly into solutions and bypass some of the important process.

    The next part of the online tool is an e-learning process to
    explain the four areas. The system pointed out my lower-
    scoring area, so I jumped right to it. I found the explanations
    to be reasonable and there are video clip examples and discussion
    for further exploration.

    Then there's a goal-tracking system. I created a goal to work on
    one of the four areas, and the system offered some specific actions
    I could try. I'll be getting an email every two weeks now to
    remind me to check in on the progress.

    I spent about 45 minutes reviewing the report and setting goals,
    but I went back and forth a bit to explore the tool. It would be
    easy to spend a couple hours really digging into the tool, and with
    the test you get to use it for six months.

    The EIA system provides a simple, usable process for exploring
    your own emotional intelligence. I suspect the most value would
    come doing the process with a coach or friend, but it's easy
    enough to do by yourself. If you can afford the $129 for the
    Multi-Rater, I highly recommend going this route -- it provided
    me far more than the self-assessment.

    As always, the challenge is putting the insight into action. The
    goal-tracking process isn't enough to inspire change... but it may
    be enough to help maintain my commitment.

    If you try the system, I hope you'll let me know how it works for
    you. The EIA tool is available as a Multi-Rater, a Self-Assessment
    and in a Team Edition. Please use this link for more:
    http://www.6seconds.org/ts/

    Warmly,
    - Josh

    Joshua Freedman
    Editor, Six Seconds EQ Network
    http://www.6seconds.org

 

 

 

 

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