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The Amadori Case: Supplying McDonalds – Organizational Engagement, Emotional Intelligence and Performance
In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.
Is it possible to be a leader who gets results — and show your caring? The secret is to blend two different aspects of emotional intelligence, so you can unleash your “gentle bulldozer;” the Six Seconds Model provides a practical framework to do so. The first step is tuning into your…
Join Dr. Aron Barbey, head of the Decision Neuroscience Laboratory at the University of Illinois, for an interactive discussion of leading-edge research on the brain. Aron will share findings from a newly released study that mapped where emotional intelligence “lives” in the brain, revealing an important conclusion: our brains are built for emotion and cognition to work together.