The World Academy for the Future of Women (WAFW) leadership program is a bold and rigorous training initiative for young women students committed to acquiring skills and confidence to develop as campus, community, national, and eventually global leaders. These young women found a focus on emotional intelligence played a big part of how they evolved [...]
Bleary from travel, en route to Mumbai I wandered into the lounge in Frankfurt yesterday, and couldn’t find a table. “You can share this table,” a guy offered. Around my age, he had the casual rumpledness of someone who spends at least as much time in airports as I do. We chatted in the usual [...]
I read an article this weekend that described Bhutan (a tiny Himalayan country) as the Happiest Place on Earth. I was intrigued and wanted to know more and I went searching. I found that Bhutan measures its wealth in terms of Gross National Happiness (or GNH) rather than Gross Domestic Product (or GDP). This means [...]
Professional Coaches, Mentors and Advisors – Northern California Chapter Coaching Community Event The Westin – San Francisco Airport, Millbrae, 5:30-8:30 pm, Networking, Dinner and Presentation Tuesday, September 13th, 2011 Inside Change – How Coaches Can Transform Organizations with Joshua Freedman, COO – Six Seconds Emotional Intelligence Network Up to 90% of all change efforts fail [...]
To build a stronger leadership culture within their properties and across the organisation, Rotana developed a team of in-house trainers to deliver the Six Seconds’ EQ Leader program throughout the enterprise. Thus far, the well-received program is building a shared vocabulary and vision that will foster a common culture to fulfill Rotana’s customer service orientation. [...]
Daniel Goleman has been enthusiastically spreading the word about EQ since his landmark book Emotional Intelligence was published in 1995. He continues to write prolifically on the subject including a business-focused book titled Primal Leadership, and his most recent works, Ecological Intelligence and the e-book The Brain and Emotional Intelligence: New Insights. Widely considered the [...]
In the LinkedIn EQ Network group, we’ve been discussing the importance of team climate (here’s the thread), and we’ve surveyed 200 members of the group and visitors to our site about the topic. Why? As Joshua Freedman, our COO, wrote on the forum, “we’re curious to understand how you see this in your own workplace [...]
An emotional intelligence program for customer service forms the basis of organisational culture for improving patient care in a new flagship program. Background: Hamad Medical Corporation (HMC) is a non-profit medical corporation based in Doha, Qatar. It operates various hospitals and clinics throughout the country employing around 17,000 medical staff and 3,000 hospitality staff. HMC [...]
Allen Zing, one of the Six Seconds Network members, shared this excellent post with me as an example of emotionally intelligent leadership. With the author’s permission, we’re reposting it here. While Stace doesn’t talk specifically about emotional intelligence, we immediately saw examples of Six Seconds’ EQ competencies in the pilot’s responses, in Stace’s descriptions of [...]
It was 8.00am. My task was to write a proposal for a 2 day leadership program. It would take me no more than 45 minutes and then I could return to a weekend with my family (or so I thought). By 10.30am I had responded to 12 emails, donated money to a team charity day, [...]