Leveraging Six Seconds’ unique insight to the people-side of performance, articles in this section support leaders to increase organizational effectiveness and create enduring value for all stakeholders.
To reach their strategic objectives, Hyundai’s manufacturing team in Turkey identified a key need: Agility requires managers to build their creativity. To build those capabilities, here’s how Hayatın Ritmi, Six Seconds’ Partner in Turkey, is working with the company to leverage the emotional intelligence Brain Talents to set a context for innovation.
Read MoreWhat happens when organizations prioritize emotional intelligence development? New research shows a remarkable effect.
Read MoreAs trust in social institutions spirals down and people feel more isolated, is the social contract battered beyond repair? Neuroeconomist Paul Zak on the latest trust data and the implications for leaders.
Read MoreWant to know how to be a great leader? It all starts with knowing your purpose, your why. This article can help you find yours.
Read MoreUnderstanding the neuroscience of trust can help you develop healthy, trusting relationships at home and at work. Here’s how it works.
Read MoreQ: How are people feeling at work… and does it matter? A: Frustrated, and yes! Get the free report with results of the global study on emotions in the workplace.
Read MoreTrust. That invisible force that makes things feel just right… and fuels teams & organizations to excel. Article, free slides & quiz on TRUST and how to get more.
Read MoreIt’s “the classic problem” of a successful startup: The company was growing, but the culture was not. Here’s how they used EQ to double their employee engagement and increase net profit by 110%.
Read MoreFor emotional intelligence coaches, a new AI tool is helping them go deeper with clients. Find out how.
Read MoreWhat makes coaching so effective, and does emotional intelligence help? How? Here’s an infographic + free report with insights from 1138 coaches and coaching clients from 88 countries.
Read MoreDo you want to know how to understand people more easily? A starting point is a wide-spread lie we tell others — and ourselves. Here’s how to connect on a deeper level.
Read MoreHere’s a wonderful collection of books about emotional intelligence, including six key concepts for every parent to share with children (and books to do so!)
Read MoreHave you been making lists each day but not making progress? Most goals are missing and essential component: emotional intelligence. Power up your goal setting with EQ. By adding the CLEAR method for setting goals to your SMART goals routine, you’ll boost your effectiveness. With CLEAR methodology you can use emotional intelligence in goal setting […]
Read MoreWhat’s happening with emotional intelligence in Italy? Meet the leader of the Italian Emotional Intelligence Network, Lorenzo Fariselli.
Read MoreWhen facing challenges leading team change, increasing trust, vitality and purpose are key factors to success.
Read MoreWant to be successful in stressful change? Don’t lose focus, use stress to connect people & lock reflection into the process.
Read MoreWant to “win” the argument? Negotiate conflict effectively by adding emotional intelligence in this simple 4-step process: Get REAL solutions!
Read MoreEmotional intelligence training for employees reduces stress at Qatar Airways, Six Seconds Preferred Partner We spoke with Kevin Herft, Manager Cabin Services Training, about the value of emotional intelligence for creating the world-class customer experience that is the hallmark of Qatar Airways. Why is there a need for EQ in Qatar Airways? Qatar Airways is […]
Read MoreBest practices for hiring with emotional intelligence – attract, select, and onboard talent with EQ. There is now a range of practical EQ tools for hiring.
Read MoreStress kills… or does it? In the light of new neuroscience, maybe it’s time rethink stress – which might just save your life.
Read MoreIn one of the world’s leading pharmaceutical companies, a Key Accounts team on the verge of collapse implements a six-month emotional intelligence program; EQ scores increase by 8.9% correlated with double-digit financial growth, high performance evaluations and multiple promotions.
Read MoreEQ Stories are profiles of people whose lives have been helped by emotional intelligence and Six Seconds’ coaching model. This story is from Six Seconds’ Marilynn Jorgensen, Master Coach/ICF Trainer. Why is emotional intelligence coaching so powerful? “Bill” is a senior leader who needed EQ: ” I was moving up in my career and yet […]
Read MoreWant to increase trust with someone? Try this challenging-but-rewarding framework for requesting trust.
Read MoreWant to increase your level of trust with someone? The first step to earning trust is to make sure that you are fully trustworthy – and also perceived that way. Check yourself against the 4Cs of trust.
Read MoreWant more clarity about how much you trust someone? Try these 3 techniques for assessing trust in a relationship.
Read MoreAfter 100 years of research, there’s little agreement on the definition of intelligence or how to measure IQ. Yet Adam Grant insists cognitive skill trumps all, and “Emotional Intelligence Is Overrated.” His critique is wrong, but important.
Read MoreResearch: What are the 3 key qualities that distinguish great leaders from good? What if you could “peek inside” the relationships of thousands of high performing leaders – what sets the best leaders apart?
Read MoreWhat does ’employee engagement’ really mean? And is that enough to drive the results we need?
Read MoreWhat happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making.
Read MoreA multi-year intervention in an American chemical manufacturing plant led to a 91% improvement in employee engagement which was correlated with a 167% increase in production quality and an 83% decrease in reportable safety incidents. The project focused moving away from a “safety program” and replacing that with a “culture of safety” based on a […]
Read MoreCollaboration has emerged as a critical “doorway” to positive outcomes in healthcare, but without emotional intelligence it’s nearly impossible to change from the old model — a little neuroscience shows why.
Read MoreHow to effectively resolve conflict? “Emotional intelligence is essential,” says Daniel Shapiro, Harvard International Negotiation Program.
Read MoreAs the pace of healthcare increases, empathy is becoming scarce. Yet research shows that empathy actually may save time – and save lives. The learnable skills of emotional intelligence may be an essential ingredient in supporting providers to meaningfully and effectively connect with patients.
Read Moreby Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini Publication Date: Feb 25, 2008 A press release and a powerpoint are available to accompany this paper, as well as a PDF version. Abstract As in many fields, healthcare is a complex and stressful environment where interpersonal interactions are of paramount importance. This study finds that in […]
Read MoreI’ve noticed something intriguing – if you have no idea what result you want, you’re unlikely to get it. My skills at pool/billiards are terrible, but I still can plan ahead and think about how I’m going to whack the cue ball to get a particular result. Isn’t this true of all of our interactions? If we decide “where we want the ball to go” in our meetings, conversations, interactions… then it’s much more probably we can make that happen.
Read MoreIt may seem like a paradox, but people who focus on giving feel and do better… and so do businesses.
Read MoreThe use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?
Read MoreTo support highly technical leaders and teams to be more effective at collaboration, Shell sought out a customized emotional intelligence development program. Using a blended-learning approach, Six Seconds’ tailor-made program yields an 85% success rate when assessed an average of three years after the program.
Read MoreIn an 18-month project to equip leaders with new insights and tools for the people-side of change, this initiative created a 43% increase in participants’ readiness to cope with the complexities of organizational transformation. Background: The US military continues to undergo significant change to address the changing global context. Just as many companies face the […]
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