EQ Business

Where is Competitive Advantage? (Infographics)

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If the we’re in a world of rapid change, then we better stop using the Rules of Management created in the 17th Century. Here are the 3 postcards that every manager needs on the wall today

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The Vital Organization

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A compelling new book for every manager. Emotions drive people, and people drive performance — here’s how to make it happen.

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Celebrating Employees to Create the Customer Experience

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Working with an amazing org on bringing emotional intelligence more fully into their culture in order to create a better customer experience. They offer a mission-critical, expensive, serious service and they have long-term customers: Relationship is lifeblood for this business.  They want customers to have a fabulous experience, even when there are issues.  We know that […]

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Relationships Matter

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Many companies try to pursue execution, teamwork, motivation, and change without paying attention to human relationships, but the results are not sustainable. Here’s the missing ingredient.

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Infographic: The Bottom Line on Employee Engagement

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Compelling data on employee engagement, but leaders are still making three tragic mistakes. Emotional intelligence is key.

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Time for EQ in Singapore & Malaysia

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Here’s the latest data on emotional intelligence in Singapore and Malaysia — the good news, the bad news, and what to do about it!

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The Myth of Winning

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Here’s why we make the boss, a colleague, a customer, spouses and lovers, and even our children into enemies — and a better way. It starts with our brains, and being addicted to the pleasure of righteousness.

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Stagnation & Vitality: The Value of EQ in Japan

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A sold-out crowd at the July 2014 EQ Conference in Tokyo celebrated the power of emotional intelligence as a driver of positive change. One core message of the event: As we’re working to create economic vitality, we need also to re-invigorate the “people-side” as well. EQ provides a structure to do this in way that’s […]

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EQ in Hospitality Business Middle East

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How can hoteliers create that elusive energy that “infects” guests with delight? Hospitality Business ME interviewed Jayne Morrison in Dubai for the secret ingredients.

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Talking About Great Leaders: Creating Conditions for Performance

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New research reveals essentials for great leadership today. What if you could “peek inside” the relationships of thousands of high performing leaders – what sets the best leaders apart?

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