I was talking to a colleague about a project we’ll launch for her senior leadership team and the importance of framing this work in terms of strategic value. In our work, normally that means, “How do we increase and leverage emotional capital to create enduring value?” It’s about strengthening the leadership capacity to foster a [...]
I was telling a friend about a recent meeting with a senior leadership team: “It was a great meeting because they immediately ‘got’ that the way they treat their people affects the way their people treat their customers.” My friend (who is very non-corporate) laughed, “Even I get that!” This seems like an incredibly obvious [...]
It’s shaping up to be the biggest event in the history of EQ – now over 3000 registrations for this amazing marathon of free webinars from top experts. Accessible worldwide, anyone with internet is invited to join and learn about the powerful science and practice of emotional intelligence starting July 6 at 00 Universal Time (that’s 5pm [...]
What do you truly want? And what would you give to find that? Emotional intelligence is a resource we all have, but it’s hard to use this capability without a process, a roadmap. In the Six Seconds Model of Emotional Intelligence, there are three “pursuits” forming a process framework that enables people to be more [...]
What is the label you’d put on the blue dot in the middle of this graphic? I saw something along these lines on Facebook and thought I’d make my own version — together with Max Ghini & Lorenzo Fariselli from Six Seconds Europe, we used this as a tool for strategic planning (by making lists [...]
How can you be a more effective speaker? There is a growing body of research on the link between likability and authenticity and trustworthiness. Even expert witnesses, providing court testimony, are viewed as more credible if — in addition to appearing trustworthy, knowledgeable, and confident — they are also likable. The same applies to a presenter who seeks to establish credibility in the eyes of the audience. Likeability, coupled with authenticity, is one of the cornerstones of credibility as a speaker.
while rationally we understand we need to change — at the same time we feel we are not ready to do it. What happens when people are in this mood? Probably there is little focus on real tasks; instead a lot of energy goes to finding reasons justifying that we don’t need change… creating massive stress that saps productivity and drains health and happiness. In this context, it is not surprising that companies are experiencing a really high number of change failures, and paying the financial costs of marginal execution.
The use of power is central to our interactions as leaders, coaches, parents, and change agents. To be more effective, emotional intelligence will help us understand and tune up our own use of power and the ways people react to that. There are dozens, maybe hundreds, of different forms of power. All of these “work” in some sense. If they generate certain desired there are “benefits.” At the same time, each produces unwanted side effects, called “costs.” What are some of the forms of power that you have, and that you exercise? What happens when you exercise these different forms of power? What price do you pay for each such use?
In a survey of 775 leaders and employees worldwide, the top issues are talent, leadership, and alignment. Emotional intelligence is seen as important but under-utilized — and organizations that score high on EQ earn 32% better “grades.” This bi-annual report provides a detailed exploration of the current “state of the union” of people in organizations around the globe.
One of the most exciting aspects of working with Six Seconds these last 15 years is the opportunity to encounter people from SO many places. Perhaps the most diverse group was leaders from the United Nations Mission in Liberia – UNMIL – 16 people from 14 countries, a paint-box of colors, creeds, and histories. Also [...]