Got Trust?

The levels of trust within a team determine its effectiveness and health. Without trust, teams can be plagued with hidden agendas, defensiveness, and passive aggressive maneuvers. During team meetings, the best ideas are lost, as members censor themselves. Without the...
Executive Presence

Executive Presence

Your ability to connect with others is the critical difference between average and great results. Your style – your executive presence – affects your ability to have the impact you want in any situation, from one-to-one interactions and group meetings to stand up...

Proactive, Reactive, Inactive

One of the major issues that surfaced in the 2010 Workplace Issues Report (and the 2007 report for that matter) is being proactive. You know – that state when you put out the fire before it’s a raging inferno? Or maybe even take the matches and paper away...

EQ VitalSigns: CARE

From Caring Comes Courage. – Lao Tzu Ancient Chinese Philosopher Preparing a presentation for a group of doctors, I was paralyzed by a terrible feeling of inadequacy. “Who am I to instruct physicians?” Reflecting on my reaction, I realized I’d fallen...
Inside Change on WVTL

Inside Change on WVTL

Bob Cudmore of WVTL, Amsterdam, NY, interviews Joshua Freedman about the new book, INSIDE CHANGE, how change works — and how emotion can make or break change efforts.  Topics include why 70% of change fails, how politicians have used the power of emotion to...