In Training & Development – February 2008 (download article in PDF) Two excerpts: A decade ago any talk of emotional intelligence would draw strange looks. Now many organizations include it among core competencies required for high performers. Where emotions were once dismissed as raw and inappropriate in the office, they are now utilized as data [...]
Note: The 2012 edition of this report is online here A survey of 135 employees and leaders identifies the most critical challenges facing organizations today are 70% about people — finding the right ones, getting them doing the right work, and setting the right conditions for performance. Respondents point out that this is especially difficult [...]
Making Relationships Work: A Conversation with Psychologist John M. Gottman by Diane Coutu Great article. Focus is on Gottman’s specialty, marriages, and it’s a bit thin on link to biz relationships — but the advice is very practical. 3 points I liked: 1. “Successful couples, he notes, look for ways to accentuate the positive. They [...]
While they don’t call it “Emotional Intelligence” this article makes another case for the importance of EQ: A résumé and a brief job interview can’t answer the question that matters most to a new hire’s co-workers: Is this person an absolute pain?Despite a labor shortage in many sectors, some employers are pickier than ever about [...]
Interview on The Leader’s Playbook Today’s guest is Joshua Freedman the author of At the Heart of Leadership, and an expert in Emotional Intelligence and Organizational Change. He is the COO and one of the founders of Six Seconds, one of the oldest and leading EI programs in the world. Joshua is a master EI [...]
This excerpt from At the Heart of Leadership: How to Get Results with Emotional Intelligence introduces the Six Seconds EQ Model. The Six Seconds Model of EQ-in-Action begins with three important pursuits. To put emotional intelligence in action, you work to become more aware (noticing what you do), more intentional (doing what you mean), and [...]
In our EQ programs we’re increasingly using coaching as a method to help turn learning into action. This article from Mimi Frenette, our Master Coach, illustrates the principle "Emotions drive people, people drive performance." VitalSigns for EQ Leadership: A Curious Solution Bill’s meeting was proceeding smoothly — a critical discussion of sales team logistics — [...]
There’s been so much talk about Mackey’s outburst about Wild Oats. Mackey is a guy who seems to have a lot of emotional intelligence, especially in his leadership. But something broke! Check it out: http://www.boingboing.net/2007/07/12/whole_foods_ceo_caug.html
Seattle Post Intelligencer, 6/5/07 Couple quotes I liked: You can’t change what you are unaware of in yourself. Being able to observe yourself in the heat of the moment is the first step to making a different choice versus your typical programmed emotional reaction. This comment is key: There is valuable information in emotions — [...]
For over a decade the concept of “emotional intelligence” has been a buzz around the world, and while many books have defined the concept, now there is finally a book which shows leaders how to apply it. In a business climate fraught with rapid change, globalization, and an elusive pool of top talent, how do [...]