Author Archive

About the author - Joshua Freedman

Joshua is one of the world’s preeminent experts on developing emotional intelligence to create positive change. With warmth and authenticity, he translates leading-edge science into practical, applicable terms that improve the quality of relationships to unlock enduring success. Joshua leads the world’s largest network of emotional intelligence practitioners and researchers.

Celebrating Employees to Create the Customer Experience


Working with an amazing org on bringing emotional intelligence more fully into their culture in order to create a better customer experience. They offer a mission-critical, expensive, serious service and they have long-term customers: Relationship is lifeblood for this business.  They want customers to have a fabulous experience, even when there are issues.  We know that […]

Read more

The Myth of Winning


Here’s why we make the boss, a colleague, a customer, spouses and lovers, and even our children into enemies — and a better way. It starts with our brains, and being addicted to the pleasure of righteousness.

Read more

Re-Imagine Learning: Joyful. Innovative. Possible?


What if learning were joyful, playful – a place where imagination is rampant? What are you doing to re-imagine learning? Join the LEGO-Ashoka Play2Learn challenge!

Read more

Talking About Great Leaders: Creating Conditions for Performance


New research reveals essentials for great leadership today. What if you could “peek inside” the relationships of thousands of high performing leaders – what sets the best leaders apart?

Read more

What Are You Complaining About?


I was exercising this morning (yay) and thought:  Why is it so $*@! hard to do this?  Next thought: “This is such a #firstworldproblem.” (Yes, it’s a bad sign when your self-talk includes hashtags.)  Is that self-challenge useful, or am I just invalidating my own feelings?  True enough, there are much bigger issues in the […]

Read more

EQ on TEDx: Meaning and Connection from the Brink of Chaos


With an onslaught of technology and accelerating complexity, we’re at risk of become dehumanized as our brains are torn between competing priorities: Data versus People. The solution is surprising and simple, and it starts with a tiny gift.

Read more

Take Ownership of Your Happiness


Here’s an intriguing graphic to explore the source of happiness. What happens when you shift your perspective about your own wellbeing?

Read more

Selfie-Ish: Digital Self Curation?


Is the selfie-flood a sign of positive self-expression? Narcissism run amok? Are these selfies for friends, or ‘friends,’ or are they simply a way for us to shape our own image. Selfie-curation, a process of persona digitally defined.

Read more

Tips for Emotional Mastery (Eventually!)


How can we handle feelings more effectively? Here are 12 top tips from emotional intelligence intelligence practitioners.

Read more

Emotional Intelligence for Your Career?


Powerful infographic shows why emotional intelligence is essential for your career — and what you can do about it.

Read more