Scaling Leadership Capacity at FedEx

Scaling Leadership Capacity at FedEx

…an extremely faced-paced, task-focused environment, a common challenge for FedEx managers is losing sight of the relational dynamics that ultimately sustain team performance. Solution: FedEx Global Leadership Institute provided a six-month leadership development program for every new manager worldwide integrating EQ assessment, training and coaching. Results: Over half the participants experienced very large improvements (10 – 50%) in key emotiona……The FedEx Global Leadership Institute provided a six-month leadership development program for every new manager worldwide….

Case Study:  Emotional Intelligence for People-First Leadership at FedEx Express

Case Study: Emotional Intelligence for People-First Leadership at FedEx Express

…as my personal life.” These insights and skills will shape the culture of FedEx for years to come. As Shannon Brown, Chief Diversity Officer for FedEx Express, and the senior HR leader for the organization puts it: “At FedEx Express, we’re committed to staying on the leading edge. For us, that’s always meant bringing out the best in people. As the business landscape becomes even more complex, we need additional capability. Leveraging the Six Seco……What happens when new managers receive emotional intelligence training? The six-month program is delivering significant improvements in EQ skills — tied to dramatic increases in influence, quality of life, and decision making….

Certifications | Testimonials

Certifications | Testimonials

…learning, and continuing research by the SEI team. Bob Brooks, HR Advisor, FedEx The course’s practical games and exercises kept everyone’s attention, provoked thoughts and generated ideas that supplemented the theory. Will keep this training session in my mind for many years. Stuart Grossart, Account Manager, Schlumbeger The course really helped me in understanding the characteristics of a successful leader. Amna Mohammed, Etihad Airways This cou……What do our clients say about Six Seconds? Collected testimonials about our emotional intelligence training, assessments and community….

The Complete System of Emotional Intelligence Tests – SEI

The Complete System of Emotional Intelligence Tests – SEI

…d health — essential outcomes for thriving teams. Check out these studies: FedEx: 59.8% of leadership performance predicted by EQ. New managers increased EQ by 12% yielding dramatic improvements in effectiveness. 6sec.org/fedex Amadori: 76% of employee engagement predicted by EQ. Higher EQ managers have a more committed workforce and drop turnover by 63%. 6sec.org/amadori Komatsu: 9.4% increase in plant productivity. In three months of integrating……The Six Seconds Emotional Intelligence Assessment (SEI®)is the complete solution for EQ measurement and development. This suite of well validated, effective tests measure EQ and equip people with a framework for putting emotional intelligence into action….

EQ for C&U 22 – Emotional Intelligence in Colleges & Universities Virtual Conference

EQ for C&U 22 – Emotional Intelligence in Colleges & Universities Virtual Conference

…0 countries and territories throughout Latin America and the Caribbean. At FedEx, he also managed global citizenship initiatives such as FedEx Cares Week, United Way Campaign, and March of Dimes March for Babies Campaign. At LITMUS, a CRO. Franco directs and manages all aspects of U.S. and International clinical trials. In addition, he is co-founder and CEO at FRANCO & CO, a leading medical specialty organization with locations throughout South Fl……Emotional intelligence in colleges and universities – 2022 virtual conference. Wellbeing & Resilience | Equity & Belonging | Student Success…

Moment of Truth for Managers: Time to Change? (#15)

Moment of Truth for Managers: Time to Change? (#15)

…Kinsley is the Managing Director International Learning and Development at FedEx. Now based in Amsterdam, Jeff was previously Divisional Manager – FedEx Latin America and The Caribbean, and was Senior Management Facilitator at the Global Learning Institute for FedEx Express. Skilled in Operations Management, Freight, Management, Succession Planning, and Organizational Development, Jeff is a strong sales professional with a Executive Education Inst……We are in a time of change – are managers ready? Join Jeff Kinsley – Managing Director International Learning and Development at FedEx; Princess Ayers-Stewart – Director, Diversity, Equity and Inclusion at REI; and Joshua Freedman – the CEO of Six Seconds, in powerful conversation to rethink the role of the manager in today’s context….

Assessment Tools

Assessment Tools

…tools and methods to drive transformation. https://www.6seconds.org/cases/fedex/ https://www.6seconds.org/cases/siemens/ https://www.6seconds.org/cases/double-engagement-to-increase-performance/ Some of our clients include: See how organizations like FedEx, Siemens, and the US Navy use our tools & methods. Growing the world’s emotional intelligence for over 25 years Six Seconds’ tools and methods are helping people thrive all around the world. Po……Six Seconds publishes robust, effective assessments to measure what matters — plus a deep bench of curriculum and learning aids that work with the tools. We’ve created two lines of assessments that make the invisible, visible: SEI and VS….

Consultant Certification

Consultant Certification

…rformance, design solutions, and create engagement for transformation. “At FedEx Express, we’re committed to staying on the leading edge. For us, that’s always meant bringing out the best in people. Leveraging the Six Seconds approach to emotional intelligence is helping us build a strategic asset that will let us maintain and strengthen our culture – which is essential to our competitive advantage.” This course is right for you if you’re looking……Get certified as an EQ Consultant and equip yourself with best-in-class tools and methods to grow high performing organizations….

EU Certification

EU Certification

…e case studies to see how Six Seconds’ methods & tools work at places like FedEx, Komatsu, the US Navy, HSBC, Hyundai, as well as schools and nonprofits. Read about the methodology. In addition to great tools & methods for every day… we’re here to Pursue Noble Goals. Here’s our vision and check the map. Then read what real people say about this life changing, world changing work. If you’re looking for powerful tools & a robust methodology for EQ……

Business

Business

…Biz tools and methods to create company cultures where people thrive. From FedEx to Amazon to UNICEF, we partner with organizations to identify and implement actionable, research-backed solutions to their most pressing problems. ” content_last_edited=”on|phone” admin_label=”Identify solutions and improve business outcomes.” _builder_version=”4.19.2″ _module_preset=”default” text_font=”Montserrat|500|||||||” text_font_size=”16px” header_font=”Playf……Create exceptional workplaces with emotional intelligence. Assessments and training for leaders, teams and entire organizations….

Emotional Intelligence Certification

Emotional Intelligence Certification

…e case studies to see how Six Seconds’ methods & tools work at places like FedEx, Komatsu, the US Navy, HSBC, Hyundai, as well as schools and nonprofits. Read about the methodology. In addition to great tools & methods for every day… we’re here to Pursue Noble Goals. Here’s our vision and check the map. Then read what real people say about this life changing, world changing work. If you’re looking for powerful tools & a robust methodology for EQ………Since 1997, Six Seconds is the gold-standard in emotional intelligence certification training, offering a complete system of assessment and development tools and processes. Join us!…

Who are our Clients

Who are our Clients

…out to transform relationships — and improve outcomes. See the case study. FedEx Express and FedEx Ground: Integrating EQ in leadership development to enhance capacity to engage team members and unlock discretionary effort. See the case study. HSBC: Developing capabilities to increase team effectiveness across Asia-Pacific. See the case story. Rotana Hospitality: Creating a culture of people-leadership with a large hotel group in a dynamic region……Innovative businesses, educational institutions, agencies and more use Six Seconds proven methods and tools for increasing emotional intelligence to strengthen the people-side of performance…

Emotional Intelligence in the Workplace: Taking the Risk to Talk Emotions In Tech

Emotional Intelligence in the Workplace: Taking the Risk to Talk Emotions In Tech

…to integrate emotional intelligence into their leadership programs, which FedEx Express has done with great success. “The goal is to have EQ embedded as an everyday, regular practice and topic of discussion,” Paul says, “so people can openly and honestly articulate their feelings, but in a context where people have a shared vocabulary and understanding to be able to really listen with curiosity.” Just like moving from printed bingo cards to onlin……Tombola is no stranger to versatility. And their latest move – to invest in emotional intelligence in the workplace – shows they are on the cutting edge once again….

Organizational Vital Signs

Organizational Vital Signs

…ionable, practical framework. Used worldwide at organizations ranging from FedEx to the UN, OVS is the best-in-class tool to measure and improve the people-side of performance. OVS equips your organization or clients to answer essential questions: What people-side factors are driving or limiting your performance? Where are opportunities for growth? What’s next for you to leverage your EQ to improve the people-side of performance and as a result, t……Measure the drivers of performance with OVS – a simple, accurate, powerful organizational climate assessment to improve the people-side of performance….

The New Energy Crisis – People at Work (or Not)

The New Energy Crisis – People at Work (or Not)

…globally. As a consultant, facilitator, or coach, Joshua’s clients include FedEx, Intel, Etihad Airways, Amazon, Microsoft, the UN, and all branches of the US armed services. Joshua co-developed Six Seconds’ EQ Certification Training which he has delivered on five continents as a master trainer to thousands of professionals seeking practical tools for learning and teaching emotional intelligence. ” content_phone=” About the author Joshua is the au……The brutal fact: People are disengaging because companies are failing their people. How can companies do better?…

Organizational Emotional Intelligence Tests – Vital Signs

Organizational Emotional Intelligence Tests – Vital Signs

…onal intelligence. Some of our clients include: See how organizations like FedEx, Siemens, and the US Navy use our tools & methods. Vital Signs Tools & Assessments Leadership Vital Signs Capturing objective feedback from a range of key partners, the LVS delivers rapid, accurate insight into leadership performance – in a framework that supports leaders to turn the feedback into action. Team Vital Signs Capturing essential indicators of any team’s h……How do you leverage emotional intelligence for performance, and create organizational value? Measure what matters with the Vital Signs assessments from Six Seconds….

The Trust Revolution: 4 Powerful Strategies from Neuroeconomist Paul Zak

The Trust Revolution: 4 Powerful Strategies from Neuroeconomist Paul Zak

…t. When people feel trust, they dig in. Fred Smith, the founder and CEO of FedEx talks about it in terms of “Discretionary Effort.” As described in the case study of emotional intelligence at FedEx, Smith says that the real value from employees is at their discretion. They’re paid for a minimum level of work — but high performance requires a lot more effort. That’s a gift employees give. Why do they give that extra effort? Trust is one key compone……As trust in social institutions spirals down and people feel more isolated, is the social contract battered beyond repair? Neuroeconomist Paul Zak on the latest trust data and the implications for leaders….

Press: Santa Cruz Sentinel Profiles Six Seconds

…we started getting inquiries from all kinds of organizations, ranging from FedEx to the Israeli army.” At Capitola-based Bay Federal Community Credit Union, emotional intelligence work with the management team began in 2007 and including more than a year of meetings with management staff to work on team building, leadership training and processes for making personal change. It was before the economic downturn. Carrie Birkhofer, president and chief…

EQEU Speakers

EQEU Speakers

…atives in a wide range of business and government organizations, including FedEx, Intel, Etihad Airways, Amazon, Microsoft, the UN, all branches of the US armed services, and many more (see case studies here). Joshua leads the world’s largest network of emotional intelligence practitioners and researchers; Six Seconds methods & tools are used in 160 countriess. He co-developed Six Seconds’ EQ Certification Training which he has delivered on five c……Leaders from business, government & education from around Europe bring valuable insight on implementing emotional intelligence in the region….

About | Terms of Use – China

…email. Please note that tracking detail may not be active immediately with FedEx or any other carrier we engage; in that case, check back in several hours or the following day. 11.4 Return Policy. All Orders are nonrefundable. You may request a return for the Product by contacting us via email at [email protected]. 11.5 Restriction on Resale. You acknowledge that the Services are only intended to be used to purchase Products for your own personal…

Assessment Tools

Emotional Intelligence Tests & Measures

…e management skills. Read More Insights for Great Teachers Personalized for every teacher based on their unique emotional intelligence profile, the Insights for Great Teachers course includes this workbook with a personalized development plan. Read More Why do leaders from places like the UN, FedEx, Amazon, Qatar Airways choose Six Seconds’ tools and methods? Global: Used in 157 countries & territories — this approach works everywhere. Scientific:……Six Seconds publishes robust, effective assessments to measure what matters — plus a deep bench of curriculum and learning aids that work with the tools. We’ve created two lines of assessments that make the invisible, visible: SEI and VS….

EQ Assessor

EQ Assessor

…training, coaching, selection, and development needs in organizations from FedEx to Qatar Airways to the U.N. Browse our case study library to see how these tools and changing lives and organizations around the world. Hear what recent graduates have to say: Probably the best training course I have ever attended in 25 years of business. I found the model to be thorough, easy to understand and well-grounded in solid research. Their resource library……Get certified as an EQ Assessor (AC) and equip yourself with the world’s best tools for measuring and developing emotional intelligence….

EmotionAI Conference 2020

EmotionAI Conference 2020

…l intelligence. From leadership & team development programs at places like FedEx, Qatar Airways, UN, US Navy, Microsoft, HSBC… to wellbeing programs at universities… to social emotional learning initiatives in partnership with UNICEF World Children’s Day. I am a behavioral psychologist with 30 years of experience as a serial entrepreneur, business executive, educator, and author. I serve as President and co-CEO of HeartMath® Inc. where I oversee s……The virtual conference at the intersection of emotions & technology – are we we undermining our own humanity or flourishing? How do we get more of the latter?…

Climate of Emotions 2020

Climate of Emotions 2020

…l intelligence. From leadership & team development programs at places like FedEx, Qatar Airways, UN, US Navy, Microsoft, HSBC… to wellbeing programs at universities… to social emotional learning initiatives in partnership with UNICEF World Children’s Day. Dr. Alison Wood is an assistant professor of Environmental Engineering at Olin College of Engineering. Her academic interests include water and sanitation, interdisciplinary thinking and approach……Archive of 2020: Join young climate activists, scientists, and emotions experts from around the globe in Climate of Emotions: the free online conference about emotions, climate change, and youth….

Coach Certification Foundations

Coach Certification Foundations

…range of organizational and individual needs, from improving leadership at FedEx to strengthening collaboration at Siemens to building client-centered service at Qatar Airways. Find the Certified Coach Foundations courses near you. Tell me more about this course. Not all training is equal. All Six Seconds certification courses are transformative and not just “one more course to add to your CV”. Experience Six Seconds unique learning philosophy and……Charge your coaching with emotional intelligence. The EQ Coach Certification is research-backed with case studies, current neuroscience, and best-practices refined over decades of study….

Brain Profiler Certification

Brain Profiler Certification

…range of organizational and individual needs, from improving leadership at FedEx to strengthening collaboration at Siemens to building client-centered service at Qatar Airways. Find the Brain Profiler Certification courses near you. Tell me more about this course. Not all training is equal. All Six Seconds certification courses are transformative and not just “one more course to add to your CV”. Experience Six Seconds unique learning philosophy an……Ready for a simply powerful tool to introduce EQ? Get certified as a Brain Profiler and gain access to four practical, powerful tools to develop insight and performance….

Emotional Intelligence Performance Metrics Certification

Emotional Intelligence Performance Metrics Certification

…is methodology is proven in real-world cases, with companies like Siemens, FedEx and Komatsu. Check out our case study library for an in-depth look at our tools and methods in action. You will take away a full suite of tools to assess organizational challenges and then design and deliver powerful solutions. EQ Performance Metrics Certification Course Details Become EQ Performance Metrics Certified with a 9-week self-directed learning program that……Get certified in Emotional Intelligence Performance Metrics and equip yourself with the world’s best tools to enhance individual, team and organizational performance….

Emotional Intelligence Certification Training

Emotional Intelligence Certification Training

…onal intelligence. Some of our clients include: See how organizations like FedEx, Siemens, and the US Navy use our tools & methods. Specialized emotional intelligence training for everyone:   Prepare kids for life success Get comprehensive tools & training to lead evidence-based social emotional learning as a Certified EQ Educator Help your clients achieve their goals Get certified as an EQ coach (PCC) with the global leaders in coaching with emot……Emotional intelligence certification training for educators, business leaders, coaches, consultants and more….

2020 EQ in Higher Education Conference

2020 EQ in Higher Education Conference

…l intelligence. From leadership & team development programs at places like FedEx, Qatar Airways, UN, US Navy, Microsoft, HSBC… to wellbeing programs at universities… to social emotional learning initiatives in partnership with UNICEF World Children’s Day. Is the first daughter of Dr. Alfonso Malpica Cardenas and Dr. Angelica Olvera Garcia. She has a younger brother, Alfonso Malpica Olvera. Angelica has two great kids Fernando and Angelica. She was…

Partnerships

Partnerships

…ail organizations are emotional. In dozens of case studies from Amadori to FedEx to Siemens, the learnable, measurable skills of emotional intelligence fuel leaders to create more effective teams and greater organizational performance. Outcomes of increased emotional intelligence include bottom line improvements, higher loyalty, better customer relationships, retention, efficiency and sustainability.   “It’s not IQ that leads to success… EQ is mor……Long-term, impactful partnerships are central to achieving our mission, so we work with and alongside others toward these essential outcomes….

Organizational Vital Signs

Organizational Vital Signs

…ionable, practical framework. Used worldwide at organizations ranging from FedEx to the UN, OVS is the best-in-class tool to measure and improve the people-side of performance. OVS equips your organization or clients to answer essential questions: What people-side factors are driving or limiting your performance? Where are opportunities for growth? What’s next for you to leverage your EQ to improve the people-side of performance and as a result, t……Measure the drivers of performance with OVS – a simple, accurate, powerful organizational climate assessment to improve the people-side of performance….

Jeff Kinsley

Jeff Kinsley

…hments include…I have led multiple change efforts, centered around EQ, for FedEx during the last 15 years. I have been a host speaker for the SHRM conference on the topic of emotional intelligence. A few past experiences… Before joining Six Seconds, I worked as a Managing Director for Learning and Development for FedEx serving both domestic and international locations, also during this time I served as Chairman of the Board of Directors for the Fe…

Press Room

Press Room

…udi Arabia, Egypt, South Africa… Selected Clients: US Navy & Marine Corps, FedEx, Pfizer, Make-A-Wish Foundation, Palo Alto School District, Nestle Parenting Centers (Indonesia), Alma Business School (Italy), Shell (Brunei),Canada’s Youth Solvent Addictions Centres, Emmar, Rotana, Almarai, HSBC, Microsoft, GE, IBM, Intel, Amazon. (see more) Accomplishments: Volunteers from Six Seconds provide resources & training to over 330,000 children & adults…

Conducting, Supporting, & Disseminating EQ Research

Conducting, Supporting, & Disseminating EQ Research

…& Daniel, J. (2014). Emotional intelligence for people-first leadership at FedEx Express. Retrieved from https://www.6seconds.org/2014/01/14/case-study-emotional-intelligence-people-first-leadership-fedex-express/ Freedman, J. M., & Fariselli, L. (2016). White paper: Emotional intelligence and success. Retrieved from https://www.6seconds.org/2019/03/12/white-paper-emotional-intelligence-and-success/ Freedman, J. M., & Stillman, P. (2016). The busi……The progress and problems that define the Digital Era are the logical conclusion of 100 years dedicated to cognitive intelligence. What would emerge from 100 years dedicated to emotional intelligence?…

About | Terms of Use

…email. Please note that tracking detail may not be active immediately with FedEx or any other carrier we engage; in that case, check back in several hours or the following day. 11.4 Return Policy. All Orders are nonrefundable. You may request a return for the Product by contacting us via email at [email protected]. 11.5 Restriction on Resale. You acknowledge that the Services are only intended to be used to purchase Products for your own personal…

About Us | Our Vision

About Us | Our Vision

…e of performance, build leadership capacity, and improve performance. From FedEx to Qatar Airways to Amazon, we create value based on an organization’s needs.​ [et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|700|||||||” header_2_font_size=”38px” header_2_letter_spacing=”1px” header_2_line_height=”1.4em” header_3_font=”Poppins|700||on|||||” header_3_text_color=”#edbb5f” header_3_font_size=”1……Six Seconds is a non-profit organization supporting everyone to grow and practice the skills of emotional intelligence….

Accountable Communication: 4 Questions to Ask

Accountable Communication: 4 Questions to Ask

…org in 2003. This model of accountability is inspired by the late Mike Blondell and by Action Technologies. Updated Jan 15, 2011, and October 2019 Download Free Poster: The 4 Checkpoints of Accountable Communication What’s new in emotional intelligence? Why do leaders from places like the UN, FedEx, Amazon, Qatar Airways choose Six Seconds’ tools and methods? Global: Used in 157 countries & territories — this approach works everywhere. Scientific:……Make clear commitments without wiggle room and you will empower yourself and others….

5 Key Insights on Staying Meaningfully Connected

5 Key Insights on Staying Meaningfully Connected

…how to find the right balance with technology individually, and how to take advantage of its potential organizationally. If you’re not already signed up for our weekly newsletter, you can subscribe by filling out the form to the right. Stay Up to Date! Why do leaders from places like the UN, FedEx, Amazon, Qatar Airways choose Six Seconds’ tools and methods? Global: Used in 157 countries & territories — this approach works everywhere. Scientific:……From finding purpose to feeling awe to rethinking certain communication habits, here are 5 key takeaways from our deep dive into connection….

Integrated & Isolated: Dichotomy of the Digital Era

Integrated & Isolated: Dichotomy of the Digital Era

…ce, including this quarter’s posts about the digital era? Sign up for our newsletter. It’s once a week and you can unsubscribe anytime, but I think you’ll find it to be refreshingly simple, practical and scientific. What’s new in emotional intelligence? Why do leaders from places like the UN, FedEx, Amazon, Qatar Airways choose Six Seconds’ tools and methods? Global: Used in 157 countries & territories — this approach works everywhere. Scientific:……We’re more connected than ever, yet feel less so. How can we embrace technology and take advantage of its amazing potential, while also staying focused on what’s really important?…

Nir Eyal on How to Make Technology Work for You

Nir Eyal on How to Make Technology Work for You

…e.” 4 Practical Tips to Practicing Better Tech Habits Eyal offers 4 practical tips to recognize, manage and transform habits of tech misuse. We’ve arranged them into a free download, which we are happy to email you. What’s new in emotional intelligence? Why do leaders from places like the UN, FedEx, Amazon, Qatar Airways choose Six Seconds’ tools and methods? Global: Used in 157 countries & territories — this approach works everywhere. Scientific:……Stanford professor Nir Eyal says the problem isn’t the technology, it’s us – and offers tips to take back control of our attention and our lives…